Ramp Operations Manager

GAT Airline Ground Support; Sarasota (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Ramp Operations Manager to ensure safety and efficiency in a fast-paced environment. This role involves overseeing safety policies, conducting audits, and managing staff to meet operational goals. The ideal candidate will have 3-5 years of ramp operations experience and a strong ability to communicate effectively. Join a team that values professionalism and a positive work atmosphere while contributing to the safety and satisfaction of both employees and customers. If you thrive in dynamic settings and are ready to take on leadership responsibilities, this opportunity is perfect for you.

Qualifications

• 3-5 years of Ramp Operation experience required.
• Fluent in English with good communication skills.

Responsibilities

• Oversee safety policies and procedures for ramp operations.
• Conduct safety meetings and audits to ensure compliance.
• Manage staffing and operational supplies for efficiency.

Skills

Ramp Operations

Safety Management

Communication Skills

Staff Management

Problem Solving

Education

Four-year college degree in a relevant field

High school diploma or GED

Tools

Basic Computer Skills

Job description

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Job Summary

Ramp Operations Manager positions are responsible for establishing safety policies, procedures, and working conditions that affect employees on the job. They oversee the immediate work environment and the actions of all personnel reporting to them. They must communicate all safety policies and procedures within their operation. The role involves directing and coordinating activities to ensure a safe environment for employees while maintaining efficient services. This position requires working in a fast-paced environment with tight schedules to meet arrival and departure goals. The operations manager must consistently display a professional and positive image.

Job Duties

• Conduct monthly safety meetings for all employees.
• Conduct flight, station, and "at risk" behavior audits.
• Participate in monthly safety conference calls.
• Communicate safety awareness and work with customers to determine manpower needs for various operations.
• Oversee recruiting and staffing efforts to meet requirements and follow customer instructions regarding standards and procedures.
• Investigate incidents, report, and implement corrective actions for aircraft damage or employee injuries; conduct coaching and counseling as needed.
• Manage disciplinary actions, ensuring proper documentation and policy adherence.
• Coordinate procurement of operational supplies to meet standards.
• Review payroll and hours to stay within budget.
• Monitor operational irregularities and document out-of-scope activities for approval.
• Conduct weekly meetings with supervisors and daily equipment updates with GSE mechanics.
• Ensure compliance with uniform and appearance guidelines; inspect facilities regularly.
• Review operational reports and ensure proper dissemination.
• Investigate service failures, delays, and mishandling issues.
• Administer operational plans for deicing, FOD, safety, winter operations, and baggage handling.
• Perform personnel evaluations and liaise with airport authorities and customers.
• Attend airport security and safety meetings.
• Perform other duties as assigned.

Requirements

• 3-5 years of Ramp Operation experience.
• At least 18 years old, basic computer skills, and typing at least 35 WPM.
• Four-year college degree in a relevant field or equivalent experience (preferred).
• High school diploma or GED required.
• Fluent in English, with good communication skills and a friendly personality.
• Reliable transportation and availability to work weekends, holidays, and days off.

GAT Airline Ground Support is an equal opportunity employer and makes hiring decisions based on business needs and qualifications, without discrimination based on protected categories.