Ramp Operations Lead & Training Coach

Piedmont Airlines, Inc.; Boston (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines

Medical and dental available

Job summary

Piedmont Airlines, Inc. is seeking a Ramp Supervisor to manage daily ramp operations in the Ground Handling Department at our Boston area facility. You will oversee training, briefs, schedules, and real-time problem solving to ensure on-time performance and exceptional service for customers and partners.

The role requires strong organizational skills, conflict resolution abilities, and proficiency with Microsoft Office. On-site work, with a focus on safety and policy compliance across shifts.

Qualifications

• Bachelor’s degree in Aviation, Business, or related field.
• Management or supervisory experience preferred.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Provide oversight and on-the-job training for ramp staff.
• Create and coordinate staff schedules and briefs.
• Monitor operations to ensure on-time performance and service quality.
• Coach staff and implement disciplinary actions when required.
• Prepare regular reports for management.

Skills

Leadership

Training

Scheduling

Microsoft Office

Education

Bachelors in Aviation/Business

Tools

QIK

Sabre

Job description

Piedmont Airlines, Inc. is seeking a Ramp Supervisor to manage daily ramp operations in the Ground Handling Department at our Boston area facility. You will oversee training, briefs, schedules, and real-time problem solving to ensure on-time performance and exceptional service for customers and partners.

The role requires strong organizational skills, conflict resolution abilities, and proficiency with Microsoft Office. On-site work, with a focus on safety and policy compliance across shifts.