Ramp Operations Lead — Safe, Fast-Paced Aircraft Handling

AGI Ground; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid vacation

Medical/dental/vision coverage

Free uniforms

On-the-job training

401(k) matching

Life insurance

Travel discounts

Job summary

Alliance Ground International (AGI) seeks a Ground Ramp Lead to oversee daily ramp operations and supervise ramp agents, ensuring safe loading/unloading, efficient aircraft turnarounds, and adherence to safety standards across a fast-paced aviation environment.

The role requires strong leadership, clear communication, and the ability to coordinate with flight crews and ground teams to resolve issues promptly. A commitment to safety and operational excellence is essential.

Qualifications

• 2+ years of experience in ground handling, with at least 1 year in a leadership or supervisory role.
• Education: High school diploma or equivalent; additional certifications in ground handling preferred.
• Strong leadership, communication, and problem-solving skills; able to manage teams in fast-paced environments.
• Familiarity with ramp operations, safety protocols, and ground support equipment.

Responsibilities

• Lead and supervise ramp agents in the safe loading, unloading, and movement of aircraft.
• Ensure timely and efficient turnaround of aircraft, including baggage and cargo handling.
• Coordinate the use of ground support equipment and resources, ensuring proper handling and maintenance.
• Perform safety checks on equipment and ensure team compliance with aviation regulations.
• Communicate with flight crews, ground teams, and other departments to coordinate operations.
• Troubleshoot and resolve issues on the ramp to minimize delays.
• Train and mentor ramp agents, ensuring adherence to safety standards and operational procedures.

Skills

Leadership

Communication

Problem-solving

Education

High school diploma or equivalent

Ground handling certifications (preferred)

Tools

Ground support equipment

Job description

Alliance Ground International (AGI) seeks a Ground Ramp Lead to oversee daily ramp operations and supervise ramp agents, ensuring safe loading/unloading, efficient aircraft turnarounds, and adherence to safety standards across a fast-paced aviation environment.

The role requires strong leadership, clear communication, and the ability to coordinate with flight crews and ground teams to resolve issues promptly. A commitment to safety and operational excellence is essential.