Ramp Operations Lead – Safe, Efficient Ground Handling

Alliance Ground International; Phoenix (AZ); On-site; USD 42,000 - 68,000; Full time

Job summary

Alliance Ground International in Phoenix, AZ is seeking a Ramp Supervisor to lead flights and oversee ground handling operations. You will ensure on-time departures and arrivals, supervise agents, and maintain safety and efficiency across shifts.

The role requires hands-on training, equipment operation, and coordination of baggage, cargo, and aircraft services. The successful candidate will adapt to 24/7 schedules and uphold AGI’s commitment to safety, reliability, and customer service.

Qualifications

• Prior work experience
• Education
• Certification/licenses (if applicable)
• Airport Badge/Security Clearance (if applicable)

Responsibilities

• Supervise agents and leads on each shift to ensure all proper procedures are followed in a safe, efficient manner.
• Mentor and coach agents and leads and conduct on-the-job training.
• Guide inbound/outbound airplanes to and from the gate.
• Transport, load and unload passenger baggage, cargo, and mail.
• Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
• Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
• Be on time, be prepared, and be safe.
• Assist with creating and managing the staffing schedule to ensure adequate coverage for each flight.

Job description

Alliance Ground International in Phoenix, AZ is seeking a Ramp Supervisor to lead flights and oversee ground handling operations. You will ensure on-time departures and arrivals, supervise agents, and maintain safety and efficiency across shifts.

The role requires hands-on training, equipment operation, and coordination of baggage, cargo, and aircraft services. The successful candidate will adapt to 24/7 schedules and uphold AGI’s commitment to safety, reliability, and customer service.