Ramp Operations Lead — Flight Privileges & Training

Envoy Air Inc; Greensboro (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Flight privileges

Health benefits

Job summary

Envoy Air is seeking a Station Agent in Greensboro, NC to support ramp and customer service within the American Airlines network. You will load and unload baggage, help with aircraft servicing, coordinate with teammates, and uphold safety and service standards while delivering excellent customer care.

The role requires a high school diploma or GED, ability to lift up to 75 lbs, and flexible shifts including nights and weekends.

Qualifications

• High school diploma, GED, or international equivalent.
• Ability to work rotating shifts including nights, holidays, weekends.
• Must be able to lift up to 75 lbs.
• Must be legally authorized to work in the United States.
• At least 1 year of customer service experience preferred.
• Previous airline experience is a plus.

Responsibilities

• Coordinate overall operation within assigned functional area.
• Schedule and manpower utilization; ensure coverage and safety.
• Conduct observations and training; handle inventory and supplies.
• Load/unload baggage and cargo; transport items between terminals.
• Assist with aircraft servicing and de-icing as needed.
• Maintain records and respond to customer inquiries.

Skills

Customer service

Communication

Team leadership

Education

High school diploma / GED

Job description

Envoy Air is seeking a Station Agent in Greensboro, NC to support ramp and customer service within the American Airlines network. You will load and unload baggage, help with aircraft servicing, coordinate with teammates, and uphold safety and service standards while delivering excellent customer care.

The role requires a high school diploma or GED, ability to lift up to 75 lbs, and flexible shifts including nights and weekends.