Ramp Operations Lead — Cargo Ground Support

Akima; Anchorage (AK); Presencial; USD 30.000 - 41.000; Jornada completa

Descripción de la vacante

Pegasus Aviation Services, an Akima company, seeks a Ramp Service Lead (CSR) to oversee load planning, cargo loading/offloading, and ground handling for large cargo aircraft. You will supervise ramp crews and ensure safety and efficiency in all operations, reporting to the Station Manager.

Responsibilities include training staff, performing weight and balance calculations, operating GSE and de-icing gear, and maintaining equipment.

Formación

• Must be at least 18 years old.
• Must possess a valid driver’s license.
• Willing to work in inclement weather.
• Excellent communication skills are required.
• Ability to lift 60 pounds comfortably.
• Fluently read, write, speak and understand English.
• Flexible to work nights, weekends, holidays, and varying schedules.
• Pass a background check and pre-employment drug test.

Responsabilidades

• Maintain safety and security of ramp activities at all times.
• Interface with customer staff on day-to-day operations.
• Provide leadership and training to ramp staff.
• Perform aircraft weight and balance calculations.
• Operate ground service equipment including heavy cargo loaders.
• Operate aircraft de-icing equipment.
• Perform general maintenance of ground service equipment.
• Carry out other duties as assigned by the Station Manager.

Conocimientos

Excellent communication skills

Ability to lift 60 pounds

Team player

Shift flexibility

English proficiency

Descripción del empleo

Ramp Service Leads (CSRs) are responsible for load planning/cargo loading/offloading and oversight of all ground handling tasks associated with large cargo aircraft. CSRs (Customer Service Representatives) oversee the daily activities of ramp crews of up to 15 subordinate employees.

CSRs will also be responsible for the performance of maintenance (preventive and on-demand) of aircraft ground support equipment (motorized and non-motorized, gasoline and diesel fueled).

This CSR position will report directly to the Station Manager.

Responsibilities

• Responsible for maintaining safety and security of ramp activities at all times.
• Conduct day to day interface with customer’s staff.
• Provide leadership and training to Pegasus Ramp Service Agent (RSA) staff.
• Perform aircraft weight and balance calculations.
• Operate all ground service equipment to include heavy cargo loaders.
• Operate aircraft de-icing equipment.
• General maintenance of ground service equipment.
• Miscellaneous duties as assigned by Station Manager.

Qualifications

• Be at least 18 years of age.
• Possess a valid driver’s license.
• Must be willing to work in inclement weather.
• Must possess excellent communication skills.
• Ability to lift 60 pounds comfortably.
• Able to fluently read, write, speak and understand English.
• Ability to work under stressful situations and tight time constraints.
• Self-motivated, team player.
• Required to work nights, weekends, holidays, and varying schedules.
• Able to work without direct supervision.
• Successfully complete a background investigation, including FBI fingerprints, criminal history and pre-employment drug test.
• Any clearance requirements for this position are established by the government contract.

Language Skills:

• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Write routine reports and correspondence.
• Speak effectively one-to-one and before groups of customers or employees of the organization

Math Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Abilities:

• Apply common sense understanding to carry out instructions furnished in written, oral, diagram form.
• Deal with problems involving several concrete variables in standardized situations.

PhysicalDemands (Moderate):

• The CSR on occasion may lift or move (with help) up to 200 pounds, and/or more frequently lift or move 60 pounds. CSRs are regularly required to use hands, talk, hear, bend, climb, stoop, kneel, stand and walk.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.
• CSRs routinely work outside for a portion and are exposed to all types of weather conditions.
• The noise level in the work environment is usually moderate but can vary dramatically depending on location and time of day. Use of provided hearing protection or acceptable alternative is required.

Job ID

2026-26393
Work Type

On-Site
Company Description

Work Where it Matters

Pegasus Aviation Services, an Akima company, is not just another aviation contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Pegasus, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, Pegasus provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, Pegasus delivers efficient, flexible, and safe aviation services as it supports domestic and international passenger and freighter airlines.

As a Pegasus employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.