Ramp Agent: Customer & Cargo Operations

Avfuel Corp; Punta Gorda (FL); On-site; USD 24,000 - 34,000; Full time

Job summary

Avflight Services Punta Gorda, located in Punta Gorda, FL, is seeking a Customer Service/Passenger Agent to assist travelers with reservations, ticketing, and inquiries. The role includes handling baggage, cargo, and ramp duties in a busy airport environment.

Responsibilities include preparing itineraries, computing fares, issuing refunds, checking baggage, and guiding passengers to aircraft, with varied shifts including swing and graveyard hours and weekends.

Qualifications

• Excellent communication skills required.
• Customer service experience preferred.
• Ability to read and write English; bilingual skills a plus.

Responsibilities

• Provide efficient, friendly service to all customers.
• Prepare itineraries, compute fares, issue refunds, tickets and collect excess baggage charges.
• Guide passengers to aircraft and handle cargo loading/unloading; ensure safety at all times.

Skills

Excellent communication

Customer service

English literacy

Lift 50 lbs

Education

High School/GED Equivalent

Job description

Avflight Services Punta Gorda, located in Punta Gorda, FL, is seeking a Customer Service/Passenger Agent to assist travelers with reservations, ticketing, and inquiries. The role includes handling baggage, cargo, and ramp duties in a busy airport environment.

Responsibilities include preparing itineraries, computing fares, issuing refunds, checking baggage, and guiding passengers to aircraft, with varied shifts including swing and graveyard hours and weekends.