Ramco InnovationsTM Application Engineer

SGroup MANUFACTURING; Missouri; On-site; USD 65,000 - 95,000; Full time

Job summary

Ramco Innovations is seeking an Application Engineer to provide pre- and post-sales technical support for our automation products. You will assist in product selections, design concepts, and integration with customer systems, while building strong relationships with clients and vendors.

The role includes developing training sessions, supporting demos, and traveling to customer sites to ensure successful implementations and satisfaction.

Qualifications

• Bachelor's degree in a technical discipline; 1–3 years industry experience or equivalent.
• Experience identifying, sizing, selecting, and quoting motion control solutions.
• Proven ability to support pre- and post-sales activities and customer training.

Responsibilities

• Provide pre- and post-sales technical support on assigned product lines.
• Assist sales with accurate bills of materials and quotations for products, systems, and services.
• Help with demo process (build, dispatch, maintain) for internal/external use.
• Establish and maintain relationships with key customers and suppliers.
• Develop and conduct product training/information sessions.
• Attend vendor training to maintain product knowledge.
• Recommend alternate products based on cost, availability, or specs.
• Travel to customer sites.
• Perform all other duties as assigned.

Skills

Motion control sizing

Pre-sales support

Technical communication

Customer relations

Education

BSME or BSEE

Tools

PLC

HMI

Robotics

Sensors

Job description

As part of the advanced technical team at Ramco Innovations, the application Engineer provides pre and post-sales support to internal and external customers on the application, integration and use of Ramco products, including: pre-sales presentation of products, technologies and solutions, application concepts, product selections, application design, support integration of Ramco products into existing systems, communications support, sizing installation support, training, programming, design concepts, proof of concepts, debugging and troubleshooting.

Company Vision:

Ramco will be a place where passionate employees collaborate and commit to providing our clients with excellent automation solutions. We will be a consultant and partner to our clients by putting them first, bringing value to their organization, and customizing our service to their needs. We will deliver value-based solutions by utilizing premier products and the knowledge and expertise of our employees. We will stay on the cutting-edge of technology and educate our clients. We will define excellence as an automation solutions provider.

• Provide pre-sales and post-sales technical support on assigned product lines.
• Assist sales associates with preparation of accurate bills of materials and quotations for products, systems, and technical services.
• Assist with the demo process(build, dispatch, maintain) for use by other technical support staff, outside sales, and customers.
• Establish and maintain positive working relationships with key customers and suppliers.
• Develop and conduct product training/information sessions.
• Will attend vendor training to maintain a high level of product and vendor knowledge.
• Recommend alternate products based on cost, availability, or specifications.
• Travel to customer sites.
• Perform all other duties as assigned.

Qualifications/Requirements:

The ideal candidate will be an experienced self-starter capable of identifying, sizing, selecting, and quoting single and multi-axis motion control solutions involving all motion technologies on our line card (mechanical positioners and components, robotics, gearboxes, servos, steppers, motion/machine controls, AC & DC drives and motors, feedback devices and value add services). Experience with automation products (sensors, PLC's, HMI's) is also highly desirable. Bachelors degree (BSME or BSEE preferred) in technical discipline preferred with a minimum of 1-3 years industry related experience or equivalent combination of education and experience. Must possess a valid state motor vehicle operator's license and maintain an approved motor vehicle record (MVR).

It is, and will continue to be, the policy of Sukup Manufacturing Co. to practice a program of equal employment designed to assure that all employment decisions and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and without unlawful regard to race, religion, veteran status, national origin, disability, age or sex.

In addition to providing equal employment opportunities, it is also our policy to provide an environment free from unlawful harassment, including sexual harassment. Any alleged violation of this policy will be investigated and disciplinary action will follow as required.

Immigration Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. Sukup Manufacturing Co. is unable to sponsor or take over sponsorship of an employment Visa at this time unless explicitly annotated within the individual job posting.