RamCard & Access Services Coordinator

The Chronicle Of Higher Education, Inc.; Winston-Salem (NC); On-site; USD 36,000 - 64,000; Full time

Job summary

Winston-Salem State University (WSSU) seeks a RamCard Coordinator to manage the campus card program and support One Card Office operations. The role drives card access, meal plan updates, and account transactions, while ensuring secure, efficient campus services for students, faculty, and staff.

Responsibilities include problem-solving, accurate record-keeping, customer service excellence, and cross-department collaboration to improve office processes and RamCard reliability.

Qualifications

• Bachelor’s degree or equivalent combination of training and experience.
• Experience in higher education or student services
• Experience with access control systems
• Experience with university card office operations and coordinating events or orientation services

Responsibilities

• Communicate RamCard services and policies to students, staff, and visitors.
• Resolve routine issues and maintain confidentiality of student information.
• Collaborate with campus partners to ensure efficient service delivery and accurate card records.
• Process card production, replacements, and account updates accurately and securely.

Skills

Communication

Attention to detail

Problem solving

Office software

Education

Bachelor's degree

Tools

RamCard software

Banner

CBORD

Job description

Winston-Salem State University (WSSU) seeks a RamCard Coordinator to manage the campus card program and support One Card Office operations. The role drives card access, meal plan updates, and account transactions, while ensuring secure, efficient campus services for students, faculty, and staff.

Responsibilities include problem-solving, accurate record-keeping, customer service excellence, and cross-department collaboration to improve office processes and RamCard reliability.