Ralph Lauren Tailor

Ralph Lauren; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Ralph Lauren is seeking Tailors in New York, NY, responsible for altering garments to the highest standards and delivering exceptional client experiences. The ideal candidate will possess exceptional attention to detail, strong interpersonal skills, and a commitment to the brand's standards. Prior experience in luxury tailoring is preferred. Responsibilities include accurately altering garments, building rapport with clients, and adhering to workroom health and safety requirements.

Qualifications

• Exceptional attention to detail, precision, and craftsmanship.
• Strong interpersonal and communication skills; ability to provide feedback.
• Experience in luxury tailoring preferred.

Responsibilities

• Alter and tailor Ralph Lauren garments to quality standards.
• Build rapport with clients to deliver exceptional experiences.
• Accurately enter information into alterations tracker systems.

Skills

Attention to detail

Interpersonal skills

Teamwork

Communication skills

Luxury tailoring experience

Job description

Position Overview

Ralph Lauren Tailors are responsible for altering and tailoring our Ralph Lauren garments to the highest standards, providing an exceptional and unparalleled client experience.

Essential Duties & Responsibilities

• Alters and tailors Ralph Lauren garments to the highest standards meeting quality control expectations
• Ensures accuracy in garment markings aligned to Ralph Lauren practice
• Build a rapport with the client, identify their needs to deliver an exceptional experience
• Partner with Sales Professional in servicing clients to provide exceptional service during fittings
• Promote teamwork through contribution towards overall team productivity
• Consistently execute and deliver personal productivity objectives at standard
• Handle and maintain all RL garments with care and respect
• Accurately enters all information into the alterations tracker and workflow systems
• Communicate product and customer feedback to managers
• Adhere to all workroom health and safety requirements

Experience, Skills & Knowledge

• Exceptional attention to detail, precision, and craftsmanship.
• Strong interpersonal and communication skills; ability to provide feedback in a supportive and collaborative manner.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Experience mentoring or training others in a technical capacity is preferred.
• Commitment to upholding Ralph Lauren's brand standards and delivering exceptional client service.
• Experience in luxury tailoring preferred.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.
• Ability to operate tailoring machinery, sit, stand, move and walk for multiple hours.