Luxury Tailor & Alterations Specialist

Comunidade Metodista; New York (NY); On-site; USD 42,000 - 68,000; Full time

Job summary

Ralph Lauren in New York, NY seeks a Tailor to alter and tailor garments to the highest quality standards, delivering an exceptional client experience on the sales floor.

The role emphasizes precision, teamwork, and adherence to RL brand standards, with duties spanning alterations, fittings, and care of garments. Previous luxury tailoring experience is preferred, and candidates should be able to work in a fast-paced retail environment.

Qualifications

• Exceptional attention to detail, precision, and craftsmanship.
• Strong interpersonal and communication skills; ability to provide feedback in a supportive and collaborative manner.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Experience mentoring or training others in a technical capacity is preferred.
• Commitment to upholding Ralph Lauren’s brand standards and delivering exceptional client service.
• Experience in luxury tailoring preferred.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.
• Ability to operate tailoring machinery, sit, stand, move and walk for multiple hours.

Responsibilities

• Alters and tailors Ralph Lauren garments to the highest standards meeting quality control expectations.
• Ensures accuracy in garment markings aligned to Ralph Lauren practice.
• Build a rapport with the client, identify their needs to deliver an exceptional experience.
• Partner with Sales Professional in servicing clients to provide exceptional service during fittings.
• Promote teamwork through contribution towards overall team productivityConsistently execute and deliver personal productivity objectives at standard.
• Handle and maintain all RL garments with care and respect.
• Accurately enters all information into the alterations tracker and workflow systems.
• Communicate product and customer feedback to managers.
• Adhere to all workroom health and safety requirements.

Skills

Attention to detail

Interpersonal communication

Teamwork

Mentoring or training

Brand standards

Luxury tailoring

Tools

Tailoring machinery

Job description

Ralph Lauren in New York, NY seeks a Tailor to alter and tailor garments to the highest quality standards, delivering an exceptional client experience on the sales floor.

The role emphasizes precision, teamwork, and adherence to RL brand standards, with duties spanning alterations, fittings, and care of garments. Previous luxury tailoring experience is preferred, and candidates should be able to work in a fast-paced retail environment.