Luxury Tailor & Alterations Specialist

Ralph Lauren; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Ralph Lauren Tailors in New York are responsible for alterations and tailoring Ralph Lauren garments to the highest standards, delivering an exceptional client experience on the shop floor.

The role emphasizes precision, craftsmanship and a proactive stance in fitting sessions, with emphasis on maintaining RL brand standards and collaborating with Sales Professionals to serve clients during fittings.

Qualifications

• Exceptional attention to detail, precision, and craftsmanship.

Responsibilities

• Alter and tailor Ralph Lauren garments to the highest standards, meeting quality control expectations.
• Ensure accuracy in garment markings aligned to RL practice.
• Build rapport with the client and identify needs to deliver an exceptional experience.
• Partner with Sales Professional in servicing clients during fittings.
• Promote teamwork to support overall store productivity.
• Consistently meet personal productivity objectives at standard.
• Handle and maintain RL garments with care and respect.
• Enter information into the alterations tracker and workflow systems.
• Communicate product and customer feedback to managers.
• Adhere to all workroom health and safety requirements.

Skills

Attention to detail

Interpersonal skills

Team player

Mentoring or training

Brand standards

Luxury tailoring

Physical stamina

Operation of tailoring machinery

Tools

Tailoring machinery

Job description

Ralph Lauren Tailors in New York are responsible for alterations and tailoring Ralph Lauren garments to the highest standards, delivering an exceptional client experience on the shop floor.

The role emphasizes precision, craftsmanship and a proactive stance in fitting sessions, with emphasis on maintaining RL brand standards and collaborating with Sales Professionals to serve clients during fittings.