Railyard Gate Clerk

ConGlobal; Charlotte (NC); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k)

Paid training

Job summary

ConGlobal is hiring a Gate Clerk to be the first point of contact at the gate, ensuring accurate documentation and clear communication with customers as trailers, chassis, and containers enter or exit the facility.

You will inspect equipment, log detailed data, and coordinate with yard and dispatch teams while upholding safety and quality standards. Open availability for all shifts is required, with competitive pay and benefits offered.

Qualifications

• Prior experience in a logistics, transportation, or yard operations environment is a plus.
• Strong attention to detail and accuracy in data entry.
• Good communication and customer service skills.
• Strong customer service skills with the ability to communicate effectively and professionally.
• Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• Proficient in computer literacy, including Word, Excel, Outlook.
• Willingness to work in an office setting, with some tasks indoors.
• Ability to work independently as well as part of a team to maintain smooth operations.
• Open availability required (all shifts, weekends, and holidays).
• Must pass a pre-employment background verification, physical and drug screening.
• The Federal Rail Administration sets and enforces safety regulations and standards for railroad operations.

Responsibilities

• Accurately inspect and document the condition of trailers, chassis, and containers.
• Update the system with detailed inspection information in a timely manner.
• Answer inbound customer calls professionally, addressing inquiries and concerns.
• Maintain assigned workstations and equipment, keeping the area clean and organized.
• Adhere to all safety protocols and company quality standards.
• Coordinate with yard personnel and dispatch teams to support smooth operations.
• Report any equipment issues or discrepancies promptly to supervisors.

Skills

Data entry

Customer service

Communication

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Launch Your Career with ConGlobal

ConGlobal is hiring

Status: Full-Time | Immediate Hire

Schedule: Open availability required, 6:00AM-6:00PM.

Starting Pay: $16.12/hour

ConGlobal is hiring immediately for a key role in our global supply chain operations. Whether you’re looking to grow your career or gain new skills, this role offers competitive pay, excellent benefits, and long-term advancement opportunities.

Overview

We’re looking for a detail-oriented and customer-focused Gate Clerk to join our team. As the first point of contact at the gate, you’ll play a key role in ensuring accurate documentation, smooth communication with customers, and proper inspection logging of trailers, chassis, and containers entering or exiting the facility.

• Accurately inspect and document the condition of trailers, chassis, and containers
• Update the system with detailed inspection information in a timely manner
• Answer inbound customer calls professionally, addressing inquiries and concerns
• Maintain assigned workstations and equipment, keeping the area clean and organized
• Adhere to all safety protocols and company quality standards
• Coordinate with yard personnel and dispatch teams to support smooth operations
• Report any equipment issues or discrepancies promptly to supervisors

Qualifications

• Prior experience in a logistics, transportation, or yard operations environment is a plus
• Strong attention to detail and accuracy in data entry
• Good communication and customer service skills
• Strong customer service skills with the ability to communicate effectively and professionally.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks in a fast-paced environment.
• Proficient in computer literacy, including Microsoft Office Suite (Word, Excel, Outlook).
• Willingness to work in an office setting, with some tasks involving extended periods indoors.
• Ability to work independently as well as part of a team to maintain smooth operations
• Open availability required (all shifts, weekends, and holidays)
• Must pass a pre-employment background verification, physical and drug screening.
• The Federal Rail Administration sets and enforces safety regulations and standards for railroad operations. If applicable for the position you are applying to, and if you are offered the position, you will have to take and pass a drug screen.

We offer competitive pay, medical/dental/vision benefits, 401(k), paid training, career advancement and more.