Railyard Gate Clerk

ConGlobal; Cincinnati (OH); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k)

Paid training

Career advancement

Job summary

ConGlobal is seeking a Gate Clerk in Cincinnati, OH to be the first point of contact at the gate, handling documentation, customer communication, and inspection logging for trailers, chassis, and containers.

The role requires strong attention to detail, data entry accuracy, and solid customer service skills as you support daily yard operations. Open availability across all shifts, including weekends and holidays, is essential.

Qualifications

• Prior experience in logistics, transportation, or yard operations is a plus.
• Strong attention to detail and accuracy in data entry.
• Good communication and customer service skills.
• Ability to work in a fast-paced office environment.
• Willingness to work all shifts, weekends, and holidays.

Responsibilities

• Accurately inspect and document the condition of trailers, chassis, and containers
• Update the system with detailed inspection information in a timely manner
• Answer inbound customer calls professionally, addressing inquiries and concerns
• Maintain assigned workstations and equipment, keeping the area clean and organized
• Adhere to all safety protocols and company quality standards
• Coordinate with yard personnel and dispatch teams to support smooth operations
• Report any equipment issues or discrepancies promptly to supervisors

Skills

Attention to detail

Data entry

Customer service

Communication skills

Microsoft Office

Teamwork

Multitasking

Tools

Microsoft Office Suite

Job description

Launch Your Career with ConGlobal

ConGlobal is hiring

Status: Full-Time | Immediate Hire

Schedule: Open availability required, including all shifts, weekends, and holidays.

Overview

We’re looking for a detail-oriented and customer-focused Gate Clerk to join our team. As the first point of contact at the gate, you’ll play a key role in ensuring accurate documentation, smooth communication with customers, and proper inspection logging of trailers, chassis, and containers entering or exiting the facility.

Starting Pay: $18.96/hour

Key Responsibilities

• Accurately inspect and document the condition of trailers, chassis, and containers
• Update the system with detailed inspection information in a timely manner
• Answer inbound customer calls professionally, addressing inquiries and concerns
• Maintain assigned workstations and equipment, keeping the area clean and organized
• Adhere to all safety protocols and company quality standards
• Coordinate with yard personnel and dispatch teams to support smooth operations
• Report any equipment issues or discrepancies promptly to supervisors

Qualifications

• Prior experience in a logistics, transportation, or yard operations environment is a plus
• Strong attention to detail and accuracy in data entry
• Good communication and customer service skills
• Strong customer service skills with the ability to communicate effectively and professionally.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks in a fast-paced environment.
• Proficient in computer literacy, including Microsoft Office Suite (Word, Excel, Outlook).
• Willingness to work in an office setting, with some tasks involving extended periods indoors.
• Ability to work independently as well as part of a team to maintain smooth operations.
• Open availability required (all shifts, weekends, and holidays)
• Must pass a pre-employment background verification, physical and drug screening.
• The Federal Rail Administration sets and enforces safety regulations and standards for railroad operations. If applicable for the position you are applying to, and if you are offered the position, you will have to take and pass a drug screen.

We offer competitive pay, medical/dental/vision benefits, 401(k), paid training, career advancement and more.