Gate Clerk

ConGlobal; Baltimore (MD); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k)

Paid training

Career advancement

Job summary

ConGlobal is seeking a detail-oriented Gate Clerk in Baltimore, MD to be the first point of contact at the gate, ensuring accurate documentation and smooth communication with customers. The role requires handling inbound and outbound inventory inspections, with open availability and outdoor work in varied weather.

Starting pay ranges from $19.92 to $22.01 per hour, and it is a full-time position. The Gate Clerk will document inventory, update systems promptly, answer calls professionally, and

Qualifications

• Basic computer skills and the ability to use handheld devices.
• Strong attention to detail and commitment to safety.
• Good communication and customer service skills.
• Ability to work outdoors in all weather conditions and perform physical tasks.
• Open availability required (all shifts, weekends, and holidays).
• Must pass a pre-employment background verification and drug screening.

Responsibilities

• Accurately inspect and document the accuracy and condition of inbound and outbound inventory.
• Update the system with detailed inspection information in a timely manner.
• Answer inbound customer calls professionally, addressing inquiries and concerns.
• Maintain assigned workstations and equipment, keeping the area clean and organized.
• Adhere to all safety protocols and company quality standards.
• Report any equipment issues or discrepancies promptly to supervisors.

Skills

Basic computer skills

Attention to detail

Customer service

Communication skills

Physical stamina

Tools

Handheld devices

Job description

ConGlobal is the go-to expert for multimodal, industrial terminal operations. ConGlobal has been firmly planted in the intermodal industry for more than half a century. From the time Malcom McLean brought the shipping container to the world, we’ve kept our finger on the pulse of the industry and the needs of our customers. The result is an ever-growing list of services that meet ever-evolving needs.

We are passionate about innovation and continue to lead the industry in developing and deploying products that enhance our operations, unlock new markets, and disrupt the status quo. We offer multi-modal expertise with operations across the U.S., Mexico, and Costa Rica and the largest depot terminal network in North America. We have industrial operations insights and specialized technology. We bring these assets together to unlock value, increase operational efficiency, and drive down costs.

Launch Your Career with ConGlobal

ConGlobal is hiring immediately for a key role in our global supply chain operations. Whether you’re looking to grow your career or gain new skills, this role offers paid training, competitive pay, excellent benefits, and long-term advancement opportunities.

Location: 4800 E. Lombard St. Baltimore, Maryland 21224

Starting Pay: $19.92 - $22.01/hr.

Status: Full-Time | Immediate Hire

Schedule: Open Availability Required

We’re looking for a detail-oriented and customer-focused Gate Clerk to join our team. As the first point of contact at the gate, you’ll play a key role in ensuring accurate documentation, smooth communication with customers, and proper inspection of inbound and outbound inventory.

Key Responsibilities

• Accurately inspect and document the accuracy and condition of inbound and outbound inventory.
• Update the system with detailed inspection information in a timely manner.
• Answer inbound customer calls professionally, addressing inquiries and concerns.
• Maintain assigned workstations and equipment, keeping the area clean and organized.
• Adhere to all safety protocols and company quality standards.
• Report any equipment issues or discrepancies promptly to supervisors.

Qualifications

• Basic computer skills and the ability to use handheld devices.
• Strong attention to detail and commitment to safety.
• Good communication and customer service skills.
• Ability to work outdoors in all weather conditions and perform physical tasks (standing, walking, lifting, etc.).
• Open availability required (all shifts, weekends, and holidays)
• Must pass a pre-employment background verification and drug screening.

We offer competitive pay, medical/dental/vision benefits, 401(k), paid training, career advancement and more.

ConGlobal is an equal opportunity employer committed to creating a diverse and inclusive workplace. We value and celebrate the unique perspectives and contributions of individuals, and we prohibit discrimination and harassment based on any protected characteristic as defined by applicable federal, state, and local laws.

At ConGlobal, base pay for any candidate who successfully completes the selection process is determined by several factors, including but not limited to: location, business needs, job-related skills, experience, qualifications, and internal equity. We are committed to fair and competitive compensation practices and tailor our total rewards package to each individual’s background and the specific requirements of the role. This package may include a combination of base pay, incentive or bonus opportunities, and a full range of benefits such as medical, financial, and other wellness offerings—depending on the position and employment status.