Rail Transportation Operations Lead

Charlotte, North Carolina; Charlotte, Northern (NC, KY); Hybrid; USD 81,000 - 117,000; Full time

Job summary

Charlotte Area Transit System (CATS) seeks an Assistant Manager of Rail Transportation to lead day-to-day management of rail dispatch and field operations, ensuring safe, reliable service. The role collaborates closely with field supervisors, dispatchers, Rail Control Center, and maintenance teams.

We value strong leadership, communication, and a proactive approach to incident response and service recovery in a fast-paced, safety-sensitive transit environment.

Qualifications

• Associate degree or equivalent combination of education and experience.
• 4 years of rail transportation operations experience.
• Experience leading staff and coordinating field operations.
• Ability to work nights, weekends, holidays, and emergencies.

Responsibilities

• Lead day-to-day rail transportation operations, including field supervision and dispatch.
• Coordinate staffing, shift coverage, and field assignments across operating areas.
• Ensure compliance with operating rules, procedures, and safety requirements.
• Collaborate with Rail Control Center, maintenance, and safety teams to maintain service continuity.

Skills

Rail dispatch leadership

Staff supervision

Operational coordination

Safety compliance

Communication skills

Education

Associate degree in transportation or related field

Tools

Rail dispatch systems

Service planning software

Job description

Charlotte Area Transit System (CATS) seeks an Assistant Manager of Rail Transportation to lead day-to-day management of rail dispatch and field operations, ensuring safe, reliable service. The role collaborates closely with field supervisors, dispatchers, Rail Control Center, and maintenance teams.

We value strong leadership, communication, and a proactive approach to incident response and service recovery in a fast-paced, safety-sensitive transit environment.