Rail Signaling Field Service Engineer - Travel-Ready

NCSL International; Grain Valley (MO); On-site; USD 65,000 - 98,000; Full time

Benefits offered by this job

Healthcare plans

401(k) plan

Vacation and personal leave

Paid holidays and parental leave

Job summary

KB Signaling is hiring a Field Service Engineer to support railroad signaling equipment across the USA and Canada. The role involves installation, calibration, troubleshooting, and on-site support at customer sites, with travel averaging 30%.

You will work with product solution engineers and account executives to resolve issues and train customers. The position requires an electronics-related degree and strong problem-solving skills, plus willingness to relocate and travel as needed.

Qualifications

• Associate in Electronics or bachelor’s degree in EE, EET, Computer science, Electromechanical engineering.
• Ability to work individually as well as contribute to a team project.
• Aptitude and passion for solving complex technical problems.
• Strong written, verbal, analytical skills.
• Proficient in Microsoft Office.
• Flexibility in relocation.

Responsibilities

• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance of railroad equipment.
• Perform on-site installation and maintenance support for railroad signaling equipment and systems including setup, calibration, verification, and repair.
• Troubleshoot signaling equipment using fundamental engineering principles.
• Respond to emergency troubleshooting requests during or outside business hours based on rotation.
• Advise customers on product line warranties and bulletins.
• Plan and execute internal/external training programs.
• Develop personal technical knowledge of railroad signaling equipment and engineering principles.
• Complete administrative tasks: reports, orders, quotes, travel, expenses, and asset management.

Skills

Strong problem solving

Team collaboration

Analytical skills

Aptitude for complex technical issues

Effective communication

Education

Associate in Electronics

Bachelor’s in EE/EET/CS/ElecMech

Tools

Microsoft Office

Job description

KB Signaling is hiring a Field Service Engineer to support railroad signaling equipment across the USA and Canada. The role involves installation, calibration, troubleshooting, and on-site support at customer sites, with travel averaging 30%.

You will work with product solution engineers and account executives to resolve issues and train customers. The position requires an electronics-related degree and strong problem-solving skills, plus willingness to relocate and travel as needed.