Rail Signaling Field Service Eng | 30% Travel | Benefits

KB Signaling Inc.; Grain Valley (MO); On-site; USD 65,000 - 98,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Vacation and paid holidays

Parental leave

Stock purchase program

Annual bonus up to 4%

Floating holiday

Job summary

KB Signaling Inc. is seeking an entry‑level Field Service Engineer (FSE) to connect customers with technical support for signaling products in the USA and Canada. The role involves on-site installation, calibration, and maintenance of railroad signaling equipment, plus frequent travel.

You will collaborate with Product Solution Engineers, Product Managers, and Account Executives while traveling about 30% of the time to customer sites. A degree in Electronics or related field is required.

Qualifications

• Associate in Electronics or bachelor’s degree in EE, EET, Computer science, Electromechanical engineering.
• Ability to work individually as well as contribute to a team project.
• Aptitude and passion for solving complex technical problems.
• Strong written, verbal, analytical skills.

Responsibilities

• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance of railroad equipment at customer sites.
• Perform on-site installation and maintenance support for railroad signaling equipment and systems including setup, calibration, verification, troubleshooting, and repair.
• Troubleshoot signaling equipment and systems using fundamental engineering principles.
• Respond to emergency troubleshooting and issue resolution needs during normal and non-normal business hours depending on rotational assignments.
• Maintain knowledge of product warranties and technical bulletins and advise customers accordingly.
• Plan, prepare and/or execute internal and external training programs to impart railroad signaling knowledge.
• Develop personal technical knowledge of railroad signaling equipment and engineering principles to resolve issues.
• Perform administrative tasks: write technical reports, obtain quotes, prepare reports, book travel, manage assets and tools.
• Operate call systems and issue tracking tools to document customer calls.
• Provide leadership and technical direction to skilled labor at customer sites.
• Maintain safety mindset to meet all safety standards.

Skills

Analytical skills

Independent work

Team collaboration

Problem solving

MS Office

Relocation flexibility

Education

Associate in Electronics or BSc in EE/EET/CS/ElecMech engineering

Job description

KB Signaling Inc. is seeking an entry‑level Field Service Engineer (FSE) to connect customers with technical support for signaling products in the USA and Canada. The role involves on-site installation, calibration, and maintenance of railroad signaling equipment, plus frequent travel.

You will collaborate with Product Solution Engineers, Product Managers, and Account Executives while traveling about 30% of the time to customer sites. A degree in Electronics or related field is required.