Rail Signaling Field Engineer — On-site (30% Travel)

Bendix Commercial Vehicle Systems LLC; Grain Valley (MO); On-site; USD 65,000 - 98,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid vacation and holidays

Parental leave

Job summary

KB Signaling is seeking a Field Service Engineer to connect customers with technical support for signaling products across USA and Canada. The FSE will install, troubleshoot, and maintain rail signaling equipment, traveling about 30% to customer sites and coordinating with Product Solution Engineers and Account Executives.

The role requires an Associate in Electronics or a bachelor’s in EE/EET/CS/electromechanical engineering, strong communication, and willingness to relocate.

Qualifications

• Associate in Electronics or Bachelor's degree in EE, EET, CS, or electromechanical engineering.
• Ability to work individually as well as contribute to a team project.
• Aptitude and passion for solving complex technical problems.
• Strong written, verbal, analytical skills.
• Proficient in Microsoft Office.
• Flexibility in relocation.

Responsibilities

• Provide technical instruction and assistance over the phone and in person to customer representatives regarding installation, operation, calibration, repair, and maintenance of railroad equipment installed at customer sites.
• Perform on-site installation and maintenance support for railroad signaling equipment and systems including setup, calibration, verification, troubleshooting, and repair.
• Troubleshoot signaling equipment and systems using fundamental engineering principles and product knowledge.
• Respond to emergency troubleshooting and issue resolution requests during rotations and non-normal hours.
• Maintain knowledge of product warranties and technical bulletins and advise customers accordingly.
• Plan and execute internal and external training programs to convey product knowledge.
• Develop and expand personal knowledge of railroad signaling equipment and engineering principles for issue resolution.
• Perform administrative tasks: writing reports, ordering materials, obtaining quotes, preparing trip reports, booking travel, shipping materials, tracking time, managing expenses, and organizing assets.

Skills

Team collaboration

Problem solving

Communication

Microsoft Office

Travel willingness

Analytical skills

Education

Associate in Electronics or Bachelor's degree in EE/EET/CS/Electromechanical engineering

Tools

Microsoft Office

Job description

KB Signaling is seeking a Field Service Engineer to connect customers with technical support for signaling products across USA and Canada. The FSE will install, troubleshoot, and maintain rail signaling equipment, traveling about 30% to customer sites and coordinating with Product Solution Engineers and Account Executives.

The role requires an Associate in Electronics or a bachelor’s in EE/EET/CS/electromechanical engineering, strong communication, and willingness to relocate.