Rail Crew Scheduler & Dispatch Specialist

State of Alaska; Anchorage (AK); On-site; USD 70,000 - 95,000; Full time

Job summary

Alaska Railroad Corporation is recruiting a Dispatch/Resource Coordinator to manage train crew resources and terminal operations across Railbelt locations. You will coordinate crew coverage, bidding, and travel support while maintaining accurate data in scheduling systems.

The role requires knowledge of payroll procedures, union agreements, and strong communication skills; a valid driver’s license is essential as is flexibility for non-standard shifts.

Qualifications

• High school diploma or GED required.
• Word processing, spreadsheet, and database management with Word and Excel.
• Ability to perform basic math and operate a 10-key machine.
• Excellent communication and interpersonal skills.
• Deal tactfully with internal and external customers.
• Ability to work variable shifts, holidays, and weekends.
• Must have valid driver’s license and suitable driving record.

Responsibilities

• Coordinate train crew resources and dispatching for Railbelt locations.
• Manage extra board, bids, and scheduling rules.
• Track start times, tie up, and pay rates in automated systems.
• Provide travel support (hotel, airline, ground transport).
• Respond to inquiries about assignments from employees.
• Operate systems like DB Launcher Crew Dispatch and related tools.
• Contribute to the team by completing related tasks.

Skills

Payroll knowledge

UTU agreement knowledge

Computer literacy

Basic math

Excellent communication

Driver's license

Education

High school diploma or GED

Tools

Word

Excel

10-key machine

Database management

Job description

Alaska Railroad Corporation is recruiting a Dispatch/Resource Coordinator to manage train crew resources and terminal operations across Railbelt locations. You will coordinate crew coverage, bidding, and travel support while maintaining accurate data in scheduling systems.

The role requires knowledge of payroll procedures, union agreements, and strong communication skills; a valid driver’s license is essential as is flexibility for non-standard shifts.