Radiology Support Specialist - Lead & Train Team

TridentCare; United States; Remote; USD 21,000 - 23,000; Full time

Job summary

TridentCare is seeking a full-time Administrative Support Specialist in the United States to handle radiology case coordination, patient confidentiality, and customer communications. You will read cases with doctors, notify delays with ETA, and monitor x-ray report delivery while maintaining accuracy and compliance.

Qualifications include radiology experience, advanced medical terminology, and strong English communication.

Qualifications

• 5 years radiology experience preferred.
• Excellent verbal and written English grammar, spelling, punctuation.
• Strong interpersonal and communication skills.

Responsibilities

• Contact doctors via email and phone to read cases as needed.
• Notify customers when cases are delayed with estimated completion time.
• Monitor delivery of x-ray reports delivered via fax.
• Relay verbal x-ray results on critical findings to the ordering facility and/or physician.
• Document, research, and resolve customer issues using the computer system.
• Uphold client and patient confidentiality at all times.
• Maintain training manuals and disseminate new policies or changes.
• Create and manage staffing schedules for Support Specialists.
• Approve and schedule PTO and vacation requests.
• Train and supervise staff and assist with reviews.

Skills

Medical Terminology

Computer Skills

Communication Skills

Time Management

Typing 35 wpm

Job description

TridentCare is seeking a full-time Administrative Support Specialist in the United States to handle radiology case coordination, patient confidentiality, and customer communications. You will read cases with doctors, notify delays with ETA, and monitor x-ray report delivery while maintaining accuracy and compliance.

Qualifications include radiology experience, advanced medical terminology, and strong English communication.