Radiology Software Support Analyst

University Radiology; East Brunswick Township (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

University Radiology is seeking a PACS Support Analyst I to provide essential support to radiologists and hospitals. This full-time position involves resolving technical issues related to imaging data and ensuring smooth operations within the PACS system. The ideal candidate will possess strong computer and communication skills, with a focus on independent problem-solving in a fast-paced environment.

Benefits

Comprehensive benefits program

401k/pension

Profit-sharing plans

Generous paid time off policy

Qualifications

• Ability to work independently and handle stressful situations.
• Experience with healthcare systems is a plus.

Responsibilities

• Identify, research, and resolve technical problems related to imaging data transfer.
• Document, track, and monitor issues using applicable systems.
• Communicate and coordinate care among URG, hospitals, and radiologists.

Skills

Computer skills

Communication

Problem-solving

Job description

Overview

Sign-on Bonus Now Being Offered to Eligible New Hires!

University Radiology, the largest provider of subspecialty radiology and teleradiology services in NJ, is comprised of over 180 Board Certified radiologists with advanced U.S.-based training and expertise in all modalities and all subspecialty areas. In operation for more than 60 years, University Radiology staffs, manages and provides preliminary and final subspecialty interpretations and consultative support for hospitals, imaging centers and other medical facilities, and serves as the academic radiology faculty at Rutgers Robert Wood Johnson Medical School. Our physicians interpret over 2.1 million radiology procedures per year.

Responsibilities

Reporting to the PACS & Teleradiology Manager, the PACS Support Analyst I provides support to radiologists, hospitals and URG staff for applications, systems and access issues.

This position is for 1st shift - 7:00am - 3:00pm (40 hrs/wk including Saturday)

• Identify, research and resolve technical problems, including but not limited to, the transferring of imaging data from multiple hospitals and all of URG sites to the PACS
• Respond to telephone, email and online requests
• Document, track and monitor the problem using multiple applicable systems and tools
• May coordinate with other teams or departments to resolve issues
• Enters exam orders in the RIS
• Oversees the transfer of imaging data from hospitals and URG sites to PACS
• Communicate with and coordinate care among URG, Hospitals and our Radiologists in a timely fashion

Qualifications

• Excellent computer skills
• Outstanding communication and problem-solving skills
• Ability to work independently
• Maturity to deal with stressful URG situations occurring domestically and internationally
• Reliability to cover shifts consistently
• Experience with healthcare systems is a plus

Benefits

University Radiology offers a comprehensive benefits program including medical, dental and life insurance, 401k/pension, and profit-sharing plans, generous paid time off policy and more.

Join our growing team!

University Radiology is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.