Radiology Scheduling Specialist — Part-Time with Benefits

Catholic Health; Town of Amherst (NY); Vor Ort; USD 25.000 - 33.000; Teilzeit

Zusammenfassung

Catholic Health's Trinity Seton Imaging Amherst location is seeking a Radiology Scheduling Specialist to optimize patient experience by handling scheduling, payments, and account maintenance. The role operates within the Radiology department and supports multiple imaging services.

Responsibilities include greeting patients by phone, outbound scheduling in EPIC, scheduling and routing calls, accepting payments, and maintaining patient accounts under supervision.

Qualifikationen

• High School diploma or GED required.
• Preferred 1 year experience in radiology health care setting with clerical tasks.
• Proficient in MS Word and email; strong customer service.

Aufgaben

• Greet patients by phone and answer routine inquiries.
• Make outbound scheduling calls from the Radiology Appointment Request Workqueues in EPIC for CHS and Trinity Imaging Departments.
• Schedule patients and route return calls; accept payments and maintain patient accounts.
• May take direction from team lead as appropriate.

Kenntnisse

Customer service

Telephone skills

Medical terminology

Time management

Organizational skills

EHR knowledge

Ausbildung

High School diploma or GED

Tools

EPIC EHR

Microsoft Word

Email

Jobbeschreibung

Catholic Health's Trinity Seton Imaging Amherst location is seeking a Radiology Scheduling Specialist to optimize patient experience by handling scheduling, payments, and account maintenance. The role operates within the Radiology department and supports multiple imaging services.

Responsibilities include greeting patients by phone, outbound scheduling in EPIC, scheduling and routing calls, accepting payments, and maintaining patient accounts under supervision.