Radiology Scheduling Specialist

hhccareers; Hartford (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Hartford HealthCare is seeking a Radiology Scheduling Coordinator to ensure timely and compliant appointment coordination across modalities. You will collect and document patient history, verify insurance, and inform patients about preparation and post-procedure steps.

Responsibilities include scheduling and rescheduling procedures, obtaining complete medical history, coordinating with providers and staff, and assisting with training new employees as needed.

Qualifications

• High School Diploma required, Associate's degree preferred.
• Two years medical office experience.
• Two years scheduling diagnostic imaging procedures preferred.

Responsibilities

• Appropriately schedule and or reschedule departmental procedures according to specific modality protocols and patient care requirements, maintaining patient confidentiality in accordance with HIPAA guidelines.
• Obtains all relevant patient information, including current lab values and medication usage, current history and physical, as well as other pertinent medical history, necessary for ensuring patient safety and to obtain accurate diagnosis.
• Communicate, educate and instruct patients on detailed procedural preparations, provide complete instructions on specific aspects of their procedure and post procedure instructions.
• Provides office support to meet the unit needs. Function as a point person, interacting in a courteous manner with patients, patient families, providers, nurses, administrative staff internal and external to HHC in the coordination of patient care, such as but not limited to, answering question, triaging calls, obtaining patient transport, required equipment and supplies, patient referrals, resolving registration and billing issues., etc.
• Participates in Training/orienting/mentoring new employees as requested.

Job description

Hartford HealthCare is seeking a Radiology Scheduling Coordinator to ensure timely and compliant appointment coordination across modalities. You will collect and document patient history, verify insurance, and inform patients about preparation and post-procedure steps.

Responsibilities include scheduling and rescheduling procedures, obtaining complete medical history, coordinating with providers and staff, and assisting with training new employees as needed.