Radiology Scheduling Coordinator

CMP01 Mount Sinai Medical Center of Florida, Inc.; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Retirement plan

Paid time off

Pet Insurance

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center in Florida seeks a Radiology Coordinator to manage radiology communications, coordinate with radiologists and referring providers, and assist with scheduling and special procedures. The role emphasizes timely documentation, patient privacy, and escalation of urgent imaging needs.

You will work with a multidisciplinary team to ensure smooth workflow and adherence to HIPAA and hospital policies. Prior coordination experience in a clinical setting is preferred.

Qualifications

• Minimum 1-2 years of healthcare coordination, patient service, or similar office experience.
• HS Graduate or equivalent required.

Responsibilities

• Coordinate Radiology telephone calls, emails, and other communications.
• Facilitate communication between radiologists and referring physicians, APPs, nurses, technologists, and other clinical personnel.
• Schedule procedures and assist with urgent/add-on requests.
• Ensure timely notification, documentation, and escalation of imaging results.
• Protect patient privacy and HIPAA compliance in all activities.
• Support leadership with workflow improvements and training as assigned.

Skills

Coordination

Communication

HIPAA

Education

HS Graduate

Job description

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers. Culture of Caring: The Sinai Way Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department

CC017210 Radiology

Job Description Summary: Position Responsibilities

Manage and coordinate Radiology telephone calls, emails, electronic messages, and other communication channels. Facilitate communication between radiologists and referring physicians, advanced practice providers, nurses, technologists, and other clinical personnel. Operate departmental telephone and communication systems to connect radiologists with referring and treating providers and facilitate physician-to-physician discussions. Support timely notification, documentation, follow-up, and escalation of critical and significant imaging results in accordance with departmental and institutional policies. The coordinator does not provide independent clinical interpretation. Coordinate radiologist-to-provider communications and facilitate physician-to-physician discussions when requested. Support radiologists with procedure scheduling, urgent/add-on requests, and coordination of special procedures. Coordinate procedure scheduling, urgent and add-on requests, special procedures, and time-sensitive imaging needs with radiologists, scheduling, nursing, procedural areas, referring offices, and other hospital departments. Assist with special scheduling accommodations and high-priority patient requests, including coordination with Concierge Services, Foundation personnel, patients, and authorized representatives. Work with Concierge Services, Foundation personnel, patients, and their representatives to coordinate Radiology-related services and special requests. Track outstanding requests and ensure appropriate follow-up and escalation. Identify recurring communication failures, workflow delays, access barriers, or service issues and elevate them to Radiology leadership with objective data Protect patient privacy and confidential information and comply with HIPAA, hospital policies, patient-safety requirements, and departmental procedures Maintain accurate, timely, and professional documentation in approved systems and follow departmental standards for handoffs and escalation. Participate in departmental orientation, workflow training, emergency preparedness, performance improvement, and service-recovery activities as assigned. Perform other related duties within the scope of the position as assigned by Radiology leadership.

Qualifications

License/Registration/Certification: Not applicable.

Education: HS Graduate or equivalent.

Experience: Minimum 1-2 years of experience in a healthcare, hospital, clinical coordination, patient service, or similar office setting.

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions
• and more!

Degree Requirements

Certification: More than 4,000 people work at Mount Sinai Medical Center at more than a dozen locations throughout sunny South Florida, including our flagship, 672-bed hospital on Biscayne Bay at the gateway to Miami Beach. We’re the largest, independent, not-for-profit hospital in South Florida, and we’re the only hospital Healthgrades recognized for four years running as one of the top 5% in the nation. Clearly, clinical excellence is at our core.