Radiology Scheduler & Patient Care Coordinator

RadNet; Newport Beach (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vis​

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free services at imaging centers for I

Job summary

RadNet is seeking an Operator/Scheduler to join a patient-focused team. You will handle calls, schedule and pre-register patients, and work with EMR systems to ensure accurate data entry and smooth clinical workflows.

The role emphasizes empathy, attention to detail, and the ability to multitask in a fast-paced radiology setting, supporting referrals, payors, and providers for optimal patient care.

Qualifications

• Requires High School Diploma and/or at least 1 year of medical/radiology office work experience.
• Basic computer skills.
• Medical terminology knowledge.
• Ability to multitask, provide excellent customer service, and communicate effectively.

Responsibilities

• Displays excellent communication skills and telephone etiquette.
• Answers incoming calls in a courteous and professional manner; follows scheduling protocols.
• Places calls to referring physicians for patients expressing difficulty with scheduling.
• Identifies and assists patients with special needs and shows care and compassion.
• Maintains good rapport with referring physicians, secretaries and clinical site staff.
• Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.
• Collects copayments and deductibles based on either pre-designated amounts or finds out while patient is on premises.
• Enters accurate information in all necessary EMR systems for appointment scheduling, rescheduling, cancelation and status updates.
• Updates account information at the point of scheduling.
• Communicates and interacts with all departments effectively and professionally.
• Pre-registers, submits reports and documents, inputs clinical data as needed for appointment, and requests films as needed.
• Gives patients appropriate orientation for preparatory and safety protocols, and provides directions to facilities.

Skills

Customer service

Communication

Attention to detail

Multitasking

Telephone etiquette

Medical terminology knowledge

Computer skills

Education

High School Diploma

Medical office work (1 year)

Job description

RadNet is seeking an Operator/Scheduler to join a patient-focused team. You will handle calls, schedule and pre-register patients, and work with EMR systems to ensure accurate data entry and smooth clinical workflows.

The role emphasizes empathy, attention to detail, and the ability to multitask in a fast-paced radiology setting, supporting referrals, payors, and providers for optimal patient care.