Radiology Referrals & Scheduling Specialist

Rochester Regional Health; Linden Oaks (NC); On-site; USD 26,000 - 33,000; Full time

Job summary

Rochester Regional Health is seeking a Referral Specialist for the Imaging Center in Linden Oaks. This role handles scheduling, pre-certifications, and referrals for MRI, CT, and other tests, ensuring accurate documentation and smooth payer interactions.

You will greet patients, coordinate with physicians and facilities, and manage patient notifications and arrival times. The ideal candidate will have a high school diploma or GED, with an AA or related field preferred.

Qualifications

• High school diploma or GED required.
• AAS in related field helpful.

Responsibilities

• Greets all patients, whether in person or via the telephone, with a cheerful and helpful attitude.
• Provides coordination of testing to be performed with physician, patient, facility and payer.
• Obtains all procedure and diagnosis codes to properly authorize/pre-certify ordered testing.
• Refers self-pay and out-of-network patients to the appropriate resource to help with payment.
• Complete pre-certification/authorization with the patient’s insurance company providing any necessary documentation.
• Document authorization/pre-certification once received along with contact information of the person spoken with.
• Contacts the patient and notifies them of the scheduled procedure and all necessary instructions.
• Coordinates with the hospital or facility the arrival times of each scheduled patient and contacts them with this information.
• Assists in reviewing and revising policies and procedures pertaining to scheduling function.
• Performs other responsibilities as necessary to ensure efficiency within the practice.
• Maintains operational knowledge of department equipment: telephones, computers, faxes, copier, printers, etc.

Education

High school diploma or GED

AAS in related field helpful

Job description

Rochester Regional Health is seeking a Referral Specialist for the Imaging Center in Linden Oaks. This role handles scheduling, pre-certifications, and referrals for MRI, CT, and other tests, ensuring accurate documentation and smooth payer interactions.

You will greet patients, coordinate with physicians and facilities, and manage patient notifications and arrival times. The ideal candidate will have a high school diploma or GED, with an AA or related field preferred.