Radiology Referral & Care Coordination Specialist

Optum

Santa Ana Pueblo (NM)

On-site

USD 25,000 - 44,000

Full time

5 days ago

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Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Job summary

Optum is seeking a Patient Care Coordinator to support the Radiology department. You will coordinate referrals, manage admin intake, and ensure timely processing of exams and documentation in a fast-paced healthcare setting.

Based at Rio Rancho/Rio Rancho area, NM, the role offers a Monday–Friday 8am–5pm schedule with opportunities across nearby clinics. Strong MS Office skills and patient-focused service are essential.

Qualifications

1+ years of customer service experience in a healthcare setting.
Proficiency in Microsoft Office applications (Excel, Word, Outlook).
High school diploma or GED required.

Responsibilities

Manage the internal/external referral process and daily referral reconciliation with required information.
Handle administrative intake of members and maintain department records.
Process exam requests, check-out CD requests, and manage RIS/PACS workflows.
Collaborate with hospitals, clinics, and clinical teams to coordinate referrals and authorizations.
Assist with clinical triage setup for Coverage Review and respond to member/provider inquiries.
Work in a high-volume environment with flexible hours, including evenings.