Radiology Receptionist

Republic County Hospital; Belleville (KS); On-site; USD 19,000 - 25,000; Full time

Job summary

Republic County Hospital is seeking an administrative support professional to provide clerical, secretarial, and departmental assistance. You will manage calls, greet patients, schedule procedures, and assist with order entry and billing tasks.

The role involves handling patient records, coordinating with staff, and ensuring proper coding and timely patient communications within the EMR system.

Qualifications

• Sufficient previous experience preferred, including familiarity with medical terminology (on-the-job training may be provided).
• Familiarity with medical terminology is beneficial.
• High school diploma or equivalent required.

Responsibilities

• Provide clerical, secretarial and administrative support to the department.
• Receive, prioritize and respond to incoming calls.
• Greet patients and schedule procedures; perform order entry for procedures and assist with staff and physicians; perform billing audits and charge capture; submit changes to patient accounts; verify coding; resolve scheduling concerns.
• Make copies of reports, burn CDs for patients, download images into PACS, handle mail, file, stock office supplies; perform related clerical duties.
• Deliver records and images to physicians, patients or hospital personnel.
• Answer the telephone politely and take messages as appropriate.
• Ensure equipment is in working order at the start of day and report malfunctions.
• Work with patient EMR to assist patients, physicians and staff with information.

Skills

Multitasking

Time Management

Critical Thinking

Adaptability

Computer Skills

Excellent Communication Skills

Education

High school diploma or equivalent

Job description

Job Description

• Provides clerical, secretarial and administrative support to the specific department to which he/she is assigned.
• Receives, prioritizes and responds to incoming calls as appropriate.
• Greet patients, work directly with patients to schedule procedures; performs order entry for procedures to assist staff and physicians, performs billing audits and charge capture, submits changes to patient accounts, verifies coding, works with patients and trouble shoots scheduling concerns.
• Makes copies of reports, burns CD's for patients, downloads images into PACS system, works with mail, files, stocking office supplies; related clerical duties pertaining to the department needs.
• Delivers records and images to the appropriate physician(s), patients or other hospital personnel.
• Answers the telephone in a polite and courteous manner. Takes messages as appropriate.
• Ensures all equipment is in working order at the beginning of the day and prior to starting of a procedure. Reports any equipment malfunctions or items in need of repair to supervisor, manager or director.
• Works with the patient EMR to assist patients, physicians and staff with patient care information.

Skills And Qualifications

Skills- Ability to multitask, Excellent Time Management, Critical Thinking, Adaptable to ongoing changes in healthcare, excellent computer skills, excellent communication skills

• Experience
  • Sufficient previous experience preferred, including familiarity with medical terminology (on-the-job training may be provided)
• Education
  • High school diploma or equivalent

Typical Working Conditions

• Rarely exposed to the risk of blood borne diseases
• May be exposed to infections and contagious diseases
• Contact with patients under wide variety of circumstances
• May be exposed to patient elements and unpleasant situations (accidents, injuries, and illness)
• Subject to varying and unpredictable situations
• Handles emergency or crisis situations
• Occasionally subjected to irregular hours
• Occasional pressure due to multiple calls, schedule changes and patient groups
• Exposed to hazards from electrical/mechanical/power equipment
• This list is not exhaustive and may be supplemented as necessary