Radiology Front Desk Specialist: Patient Care & Scheduling

Foundation Radiology Group; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

RAYUS Radiology in Indianapolis, IN is seeking a Front Office Associate for a temporary (PRN) position. You will greet and register patients, answer phones, schedule appointments, and coordinate with imaging staff in a cheerful, professional manner to support efficient patient flow.

This role emphasizes front-desk duties, including insurance verification, payments, and coordinating with referring providers.

Qualifications

• High School Diploma or equivalent.
• 1 year of Customer Service experience.
• Proficient in using computer systems and typing.
• Working knowledge of Microsoft Office Suite: Outlook, Word, Teams, Excel.

Responsibilities

• Greet and check-in patients scheduled for imaging services; process payments and copays as needed.
• Answer phones and handle calls efficiently and friendly.
• Act as liaison between imaging technologists and patients; relay scanner status and clinic information.
• Maintain front office lobby organization and assist with general office cleanup.
• Schedule appointments, verify orders, and coordinate referrals and authorizations.

Skills

Customer Service

Typing

Phone etiquette

Working knowledge of Office Suite

Bilingual

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

RAYUS Radiology in Indianapolis, IN is seeking a Front Office Associate for a temporary (PRN) position. You will greet and register patients, answer phones, schedule appointments, and coordinate with imaging staff in a cheerful, professional manner to support efficient patient flow.

This role emphasizes front-desk duties, including insurance verification, payments, and coordinating with referring providers.