Radiology Aide/Secretary

Care New England; Pawtucket (RI); On-site; USD 2,066,400 - 3,030,720; Full time

Job summary

Care New England Health System’s Diagnostic Imaging department is seeking a Radiology Aide/Secretary to greet patients and process patient records. You will coordinate patient arrivals for X-ray, mammography, ultrasound and bone density, transport patients as needed, upload/download imaging CDs, distribute reports, and assist technologists.

Requirements include a High School diploma or GED, healthcare setting experience preferred, basic computer skills, and a commitment to confidentiality.

Qualifications

• High School diploma or GED required.
• Experience in a healthcare setting preferred.
• Basic computer skills and sense of confidentiality.
• Ability to maintain accurate patient records.
• Strong customer service and interpersonal skills.
• Ability to follow patient transport procedures and safety practices.

Responsibilities

• Greet patients and enter test orders when needed.
• Coordinate patient arrivals for X-ray, mammography, ultrasound and bone density; transport as required.
• Upload/download imaging CDs and distribute results to physicians and facilities.
• Retrieve prior mammograms for comparison; manage external image transfers.
• Transmist results to imaging systems for emergent communication (e.g., PowerShare).
• Stock and organize dressing rooms; assist technologists with patient movement.
• Promote same-day, walk-in mammography appointments and schedule add-ons.
• Make reminder calls and register/reschedule daily patients.

Skills

Patient interaction

Confidentiality

Computer skills

Organizational skills

Customer service

Education

High School diploma or GED

Tools

HIS

CD imaging distribution

Job description

Job Summary

The Radiology Aide/Secretary is responsible for receiving patients and processing patient records for the Diagnostic Imaging department.

Duties & Responsibilities

• Greets patients and places orders for testing into the computer system if necessary. Transports patients to dressing area if needed and contacts appropriate departments when patient has arrived. Coordinates patient arrival for X-ray, Bone density, Mammography, and Ultrasound, transporting patients to and from the department as needed.
• Uploads/downloads imaging CDs upon request and works with HIS to ensure patient results are distributed appropriately. Distributes reports to physician offices and other medical facilities upon request and in the manner requested (fax, mail, courier). Provides CDs with imaging for patients when requested.
• Retrieves prior mammogram images for comparison; uploading external prior images.
• Transmits results to Hologic or power share for emergent communication to hospital/facility.
• Stocks and organizes dressing rooms for patients.
• Assists technologists with patient movement when required.
• Promotes same-day, walk-in mammography appointments.
• Communicates same-day open appointment slots to providers in the building.
• Schedules and registers daily add-on patients from internal referrals.
• Performs appointment reminder calls to reduce no-shows.
• Registers, schedules and reschedules patients.
• Performs all other related duties as assigned.

Requirements

• High School or GED Required.
• Experience working with patients in a healthcare setting is preferred.
• Computer skills.
• Ability to maintain confidentiality, exercise discretion, and handle sensitive patient information in a professional manner.
• Capable of accurately maintaining patient records.
• Can follow patient transport procedures and safety practices.
• Good customer service and interpersonal skills.

About Us

Care New England Health System (CNE)and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated healthcare organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.

EEO Statements

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.