Radiology Aide/Secretary

Kent Hospital; Pawtucket (RI); On-site; USD 36,000 - 52,000; Full time

Job summary

Kent Hospital in Pawtucket, RI seeks a Radiology Aide/Secretary to greet patients, process records for the Diagnostic Imaging department, and coordinate testing schedules. The role involves handling imaging CDs, uploading/downloading results, distributing reports to physician offices, and assisting technologists with patient movement and transportation to imaging suites.

Ideal candidates will maintain confidentiality, provide excellent customer service, and accurately manage patient information

Qualifications

• High School or GED required.
• Experience working with patients in a healthcare setting is preferred.
• Computer skills.
• Ability to maintain confidentiality, exercise discretion, and handle sensitive patient information.
• Capable of accurately maintaining patient records.
• Can follow patient transport procedures and safety practices.
• Good customer service and interpersonal skills.

Responsibilities

• Greets patients and enters testing orders into the computer system; transports patients to dressing area as needed.
• Uploads/downloads imaging CDs and distributes reports to physicians and facilities as requested.
• Retrieves prior mammogram images for comparison; uploading external prior images.
• Transmits results to Hologic or power share for emergent communication to hospital/facility.
• Stocks and organizes dressing rooms for patients; assists technologists with patient movement.
• Promotes same-day, walk-in mammography appointments and communicates open slots to providers.
• Registers, schedules and reschedules patients; performs appointment reminder calls.
• Performs all other related duties as assigned.

Skills

Patient interaction

Communication

Discretion

Teamwork

Education

High School diploma or GED

Tools

HIS

Job description

Job Summary

The Radiology Aide/Secretary is responsible for receiving patients and processing patient records for the Diagnostic Imaging department.

Duties & Responsibilities

• Greets patients and places orders for testing into the computer system if necessary. Transports patients to dressing area if needed and contacts appropriate departments when patient has arrived. Coordinates patient arrival for X-ray, Bone density, Mammography, and Ultrasound, transporting patients to and from the department as needed.
• Uploads/downloads imaging CDs upon request and works with HIS to ensure patient results are distributed appropriately. Distributes reports to physician offices and other medical facilities upon request and in the manner requested (fax, mail, courier). Provides CDs with imaging for patients when requested.
• Retrieves prior mammogram images for comparison; uploading external prior images.
• Transmits results to Hologic or power share for emergent communication to hospital/facility.
• Stocks and organizes dressing rooms for patients.
• Assists technologists with patient movement when required.
• Promotes same-day, walk-in mammography appointments.
• Communicates same-day open appointment slots to providers in the building.
• Schedules and registers daily add-on patients from internal referrals.
• Performs appointment reminder calls to reduce no-shows.
• Registers, schedules and reschedules patients.
• Performs all other related duties as assigned.

Requirements

• High School or GED Required.
• Experience working with patients in a healthcare setting is preferred.
• Computer skills.
• Ability to maintain confidentiality, exercise discretion, and handle sensitive patient information in a professional manner.
• Capable of accurately maintaining patient records.
• Can follow patient transport procedures and safety practices.
• Good customer service and interpersonal skills.

About Us

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.

EEO Statements

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.