Job Information
Base Pay Range: $18.06 - $27.09
Full Time, Regular position, Monday–Friday 9:00AM – 5:00PM, Sacred Heart Medical Center.
Summary
The Professional Radiology Assistant I manages incoming exams via Medicalis to facilitate timely review and dictation by radiologists, providing administrative support as required.
Responsibilities
- Prioritize and dispatch exams to meet turnaround times.
- Facilitate and dispatch referring physician and technologist calls to appropriate radiologists based on sub‑specialty.
- Triage multiple phone calls on multiple phone lines.
- Maintain knowledge of radiologists’ shift definitions and sub‑specialized groups.
- Prepare exams for radiologist interpretation: verify exam, clinical information, contrast, fluoro time, prior studies; ensure loading of current and previous studies; resolve exceptions; link and/or merge accounts.
- Merge patient accounts in Medicalis Operations and PACS.
- Upload all electronic paperwork to the Patient Summary in Medicalis Control Center or PACS as needed, including previous reports, history, physicals, and notes.
- Document and follow up communications on individual exams in Medicalis Control Center.
- Adhere to test workflows and policies.
- Monitor, track, and communicate procedure schedules for radiologists.
- Obtain additional histories and information via multiple patient record systems and ordering provider offices.
- Track, note, and add FTE credit for procedures, prelims, meetings, conferences, and downtimes.
- Follow up on addendums issuance.
- Respond to email consistently and proactively.
- Call or fax results to referring physicians.
- Provide a high level of customer service continuously.
- Attend meetings, take minutes/notes, and report to the team as required.
- Order and stock beverages for radiologists onsite.
- Maintain cleanliness and tidiness of reading rooms onsite daily.
- Perform other duties as assigned.
General Duties
- Maintain strict confidentiality with Inland Imaging and its customers.
- Follow all health and safety policies, harassment, non‑retaliation, discrimination, respectful workplace, HIPAA, non‑disclosure, and security policies.
- Demonstrate professional demeanor, good personal hygiene, and be free of alcohol or drug abuse.
- Keep a valid state driver’s license and proof of insurance.
- Exhibit excellent communication and interpersonal skills.
- Be detail‑oriented, able to multitask, organized, and work in a fast‑paced environment.
- Engage in self‑directed learning and pursue continuing education.
- Adhere to departmental standards and personnel policies, using teamwork and communication skills to identify concerns and solutions.
- Attend quarterly quality assurance meetings.
- Maintain required attendance and rotate to other shifts and locations as needed.
- Accept and perform other projects and responsibilities as required.
Qualifications
- Education: High School Diploma or GED required; AA Degree preferred.
- Experience: One year of clerical experience required; two years of medical office experience preferred; hands‑on with complex computerized applications.
- Keyboarding and computer skills.
- Anatomy and medical terminology (preferred).
- Understanding of all procedures to be read by radiologists (preferred).
- Computer skills: Microsoft Office Suite, Medicalis Control Center, Medicalis Operations, Stentor/PACS, Smartsheet, Workday, WebEx, EPIC, Vertex, Powershare, QGenda (desired).
- Background check: Must pass RCW 43.43.830–840 background check for working with children under 16, disabled persons, or vulnerable adults; compliance with Social Security Act exclusions list.
- Drug test: Must pass pre‑employment drug test.
EEO Statement
Nuvodia/Inland is an EEO employer.