Radiology Admin Lead | Imaging Support Manager

The Royal Marsden NHS Foundation Trust; Chelsea (MA); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

The Royal Marsden NHS Foundation Trust in Chelsea, SW3, is seeking an Imaging Support Manager to lead a patient-focused reception and radiology administration service. You will supervise clerical radiology staff and collaborate with radiology teams to maintain efficient service delivery across sites.

As part of a respected cancer centre, you will ensure governance, staff development and continuity of service, while working flexibly across locations such as Chelsea, Sutton and Cavendish Square.

Responsibilities

• To work with the Radiology Lead team in retention and recruitment of clerical radiology staff.
• To train, supervise and mentor imaging clerical staff, including radiology PAs, MRI coordinators, and radiology administration/reception staff in the use of the RIS, EHR, and other applicable IT systems. To manage these teams of staff.
• To ensure that safe working procedures are followed at all times. To ensure governance processes and procedures are as per trust policies and local radiology policies and SOPs.
• Ensure the clerical team are trained to allow for a robust continuity of service during periods of leave.
• Ensure clerical rostering is aligned with current and future service needs, and adapted where required.
• To prioritise and allocate workloads for reception and administrative staff.
• To participate in the Trust appraisal program and appraise all clerical staff.
• To undertake attendance management according to trust policies.
• Inform the radiology lead staff of incidents or unsafe practices.
• To manage performance of staff (including the development of action plans and objectives) according to the trust policies.
• To investigate complaints relating to radiology when requested.
• To investigate any disciplinary issues relating to staff when requested by the radiology lead staff.
• To ensure that all clerical staff are aware of developments within the department and trust.
• To organise repairs and servicing of office equipment.
• To organise ordering of clerical supplies.

Job description

The Royal Marsden NHS Foundation Trust in Chelsea, SW3, is seeking an Imaging Support Manager to lead a patient-focused reception and radiology administration service. You will supervise clerical radiology staff and collaborate with radiology teams to maintain efficient service delivery across sites.

As part of a respected cancer centre, you will ensure governance, staff development and continuity of service, while working flexibly across locations such as Chelsea, Sutton and Cavendish Square.