Radio Traffic & Office Operations Manager Hybrid SF

University of Southern California; San Francisco (CA); Hybrid; USD 97,000 - 115,000; Full time

Job summary

University of Southern California seeks an Office Manager, Radio Traffic and Continuity in its San Francisco hybrid role. The position focuses on accurate order entry, traffic scheduling and detailed production records to support underwriting revenue over $2M.

You will manage daily office operations, coordinate communications, and assist with budget reconciliation while ensuring timely, professional service to colleagues and listeners. Experience in a media environment is a plus.

Qualifications

• Bachelor's degree or combined experience and education as substitute for minimum education requirement.
• Three years of relevant experience, including office management and budget administration.
• Exceptional attention to detail and the ability to maintain accuracy across high-volume, deadline-driven data and processes.
• Strong planning, organizational and problem-solving skills, with the ability to manage priorities independently and follow through promptly.
• Excellent written and verbal communication skills and a responsive, service-oriented approach with colleagues, listeners and other stakeholders.
• Proficiency with Microsoft 365, including Word, Excel and PowerPoint, and familiarity with Google Workspace tools.

Responsibilities

• Enter underwriting, sponsorship and promotional orders accurately in the radio traffic management system.
• Schedule radio traffic and continuity, coordinate audio assets and maintain accurate production records for each new order.
• Maintain and reconcile daily traffic logs to support month-end close and accurate invoicing.
• Maintain organized electronic client and advertiser order records, including documentation of digital placements.
• Prepare weekly proof-of-performance analytics, sales revenue reports and other reports or invoices as requested.
• Serve as the primary point of contact for radio traffic and continuity system questions, coordinating timely resolution when needed.
• Manage day-to-day office operations, including supplies, equipment, furniture and maintenance scheduling.
• Support office budget administration by reconciling business expenses, processing invoices and maintaining accurate records.
• Respond promptly and professionally to phone calls, emails, mail and listener inquiries as a primary point of contact for the San Francisco office.
• Coordinate staff communications, travel and expense logistics, meetings and office events.

Skills

Attention to detail

Planning

Organizational skills

Problem-solving

Communication skills

Microsoft 365 proficiency

Google Workspace familiarity

Education

Bachelor's degree or combined experience/education as substitute for minimum education requirement

Tools

Microsoft 365

Google Workspace

Job description

University of Southern California seeks an Office Manager, Radio Traffic and Continuity in its San Francisco hybrid role. The position focuses on accurate order entry, traffic scheduling and detailed production records to support underwriting revenue over $2M.

You will manage daily office operations, coordinate communications, and assist with budget reconciliation while ensuring timely, professional service to colleagues and listeners. Experience in a media environment is a plus.