Radio Communications Systems Analyst, Senior

City of Norfolk, VA; Norfolk (VA); Presencial; USD 70 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Pension plan

Health and life insurance

Parking

Resumo da oferta

City of Norfolk is seeking a Sr. Radio Communications Systems Analyst to ensure City vehicles are equipped with critical electronics and reliable communications. You will deploy, test, and repair components and lead integration during vehicle upfits.

Role requires knowledge of radio systems, electronics repair, and strong analytical skills. On-call support and collaboration with City staff are essential parts of the job.

Qualificações

• Two years experience in Electronics.
• Proficiency with radio equipment, systems, and testing tools.
• Understanding of trunking radio systems and city vehicle electronics.

Responsabilidades

• Installs and repairs equipment in City vehicles (lighting, sirens, cameras, radios).
• Analyses radio data and performs system testing and maintenance.
• Escalates complex issues and coordinates with internal and external partners.

Conhecimentos

Electronics

Radio systems

System analysis

Technical documentation

Customer support

Formação académica

Two-year associate degree or equivalent hands-on experience

Electronics or Telecommunications training background

Ferramentas

Motorola Two-Way Radio

Vendor software

Test equipment

Descrição da oferta de emprego

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Department of Information Technology (IT) serves a central role of customer-focused innovation across the City of Norfolk. IT is composed of four specialized technical bureaus that deliver modern, secure, and effective technology services: Business Enablement, Customer Success and Productivity, Technology Infrastructure and Cybersecurity, and Public Safety Support. As the City’s technology steward, IT continuously evaluates and implements solutions that meet evolving business and operational needs while balancing requirements for security, supportability, and long-term sustainability.

IT leads the identification, recommendation, implementation, and maintenance of systems and services that enable City operations. Collectively, the department’s 95 professionals collaborate to provide essential technology capabilities, responsive support, and reliable service delivery to all City staff. The team remains committed to fostering a respectful, inclusive, and supportive environment that empowers employees and strengthens the services the City offers to citizens.

The Radio & Electronics division within Technology Infrastructure is actively seeking a Radio Communications Systems Analyst, Sr. This position is vital to ensuring that City vehicles are upfitted with critically needed electronics to maintain reliable communications and operational readiness. The person in this position will also conduct systems analysis on a wide range of communication equipment, directly supporting the deployment, testing, and repair of electronic components installed in City vehicles. This role includes providing on-call services for communication equipment tied to trunking and conventional radio systems, leading the integration of advanced electronics during vehicle upfits, and serving as the primary contact for city employees requiring immediate assistance with communications and electronics tied to city vehicles.

Essential Functions

• Installs and repairs specialized equipment in City vehicles, such as lighting, lightbars, controllers, sirens, cameras, wireless access points, and communication devices.
• Provides coordination of subscriber programming of established radio equipment to the trunking radio system based on the communication needs of each city department. Performs system analysis by using vendor software and special test equipment to obtain operational data, analyzing files from data acquisition modules, monitoring real time radio traffic, listening to dispatch center audio recordings, and locating, measuring and identifying interfering wireless signals.
• Provides support of 800 MHz trunking and conventional radio systems, including dispatch console configurations for Police and Fire-Rescue. Acts as the escalation point for complex technical issues, ensuring seamless communication between internal teams and external partners. Provides expert guidance to staff and external customers, determines necessary repairs, obtains parts, replaces defective components, and performs preventative maintenance at multiple sites.
• Demonstrates strong analytical and technical comprehension skills, with the ability to interpret and apply complex technical documentation, schematics, and mathematical instructions.
• Communicates effectively with both technical and non-technical audiences, translating complex radio communication concepts into clear, actionable guidance for users and stakeholders without engineering backgrounds.
• Maintains compliance with safety and regulatory standards, ensuring that all system operations and field activities meet applicable codes and agency policies.
• Assists with the deployment of new technology that supports various radio and electronics needs for city departments served by the division.

Education/Experience

Work requires knowledge of a specific vocational, administrative, or technical nature that may be acquired through formal education, such as a two-year associate degree, or through equivalent hand-on experience and demonstrated proficiency in radio systems, networking, electronics repair, or related technical disciplines.

Required

• Two (2) years experience in Electronics.

Additional Information & Requirements

• Valid driver's license required.
• Preferred candidates will possess Motorola Two-Way Radio/System training or have graduated from an Electronics or Telecommunications training school.
• Federal Communications Commission General Radio Telephone Operator's License or NABER certification within six months of employment required.

Work Schedule

• Monday-Friday 7:30AM-4:30PM (40 hours week)
• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

Note

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.