Radio Communications Systems Analyst, Senior

City of Norfolk; Norfolk (VA); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

City of Norfolk invites applications for a Sr. Radio Communications Systems Analyst. You will ensure City vehicles are equipped with critical electronics and support trunking/conventional radio systems.

The role requires hands-on installation, testing, and repair, with on-call support for city departments. Ideal candidates have electronics experience, a valid driver’s license, and FCC GROL/NABER certification within six months.

Qualifications

• Two years of electronics experience required.
• Valid driver’s license required.
• Motorola two-way radio/system training or electronics/telecommunications training preferred.
• FCC GROL or NABER certification within six months of employment.
• Knowledge of radio systems, networking and electronics repair is expected.

Responsabilités

• Install and repair equipment in City vehicles (lighting, sirens, cameras, wireless access points).
• Coordinate subscriber programming for trunking radio systems per department needs.
• Provide support for 800 MHz trunking and conventional radio systems; serve as escalation point.
• Interpret complex technical docs, schematics, and data from test equipment.
• Communicate technical concepts clearly to non-technical staff and stakeholders.
• Maintain safety and regulatory compliance for all operations.
• Assist with deployment of new radio/electronics technology across departments.

Connaissances

Electronics experience

Technical communication

Formation

Two-year associate degree or equivalent hands-on radio/electronics training

Outils

Motorola two-way radio systems

Radio/telecommunications training

FCC GROL or NABER certification

Description du poste

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Department of Information Technology (IT) serves a central role of customer-focused innovation across the City of Norfolk. IT is composed of four specialized technical bureaus that deliver modern, secure, and effective technology services: Business Enablement, Customer Success and Productivity, Technology Infrastructure and Cybersecurity, and Public Safety Support. As the City’s technology steward, IT continuously evaluates and implements solutions that meet evolving business and operational needs while balancing requirements for security, supportability, and long-term sustainability.

IT leads the identification, recommendation, implementation, and maintenance of systems and services that enable City operations. Collectively, the department’s 95 professionals collaborate to provide essential technology capabilities, responsive support, and reliable service delivery to all City staff. The team remains committed to fostering a respectful, inclusive, and supportive environment that empowers employees and strengthens the services the City offers to citizens.

The Radio & Electronics division within Technology Infrastructure is actively seeking a Radio Communications Systems Analyst, Sr. This position is vital to ensuring that City vehicles are upfitted with critically needed electronics to maintain reliable communications and operational readiness. The person in this position will also conduct systems analysis on a wide range of communication equipment, directly supporting the deployment, testing, and repair of electronic components installed in City vehicles. This role includes providing on-call services for communication equipment tied to trunking and conventional radio systems, leading the integration of advanced electronics during vehicle upfits, and serving as the primary contact for city employees requiring immediate assistance with communications and electronics tied to city vehicles.

• Installs and repairs specialized equipment in City vehicles, such as lighting, lightbars, controllers, sirens, cameras, wireless access points, and communication devices.

• Provides coordination of subscriber programming of established radio equipment to the trunking radio system based on the communication needs of each city department. Performs system analysis by using vendor software and special test equipment to obtain operational data, analyzing files from data acquisition modules, monitoring real time radio traffic, listening to dispatch center audio recordings, and locating, measuring and identifying interfering wireless signals.
• Provides support of 800 MHz trunking and conventional radio systems, including dispatch console configurations for Police and Fire-Rescue. Acts as the escalation point for complex technical issues, ensuring seamless communication between internal teams and external partners. Provides expert guidance to staff and external customers, determines necessary repairs, obtains parts, replaces defective components, and performs preventative maintenance at multiple sites.
• Demonstrates strong analytical and technical comprehension skills, with the ability to interpret and apply complex technical documentation, schematics, and mathematical instructions.
• Communicates effectively with both technical and non-technical audiences, translating complex radio communication concepts into clear, actionable guidance for users and stakeholders without engineering backgrounds.
• Maintains compliance with safety and regulatory standards, ensuring that all system operations and field activities meet applicable codes and agency policies.
• Assists with the deployment of new technology that supports various radio and electronics needs for city departments served by the division.

Work requires knowledge of a specific vocational, administrative, or technical nature that may be acquired through formal education, such as a two-year associate degree, or through equivalent hand-on experience and demonstrated proficiency in radio systems, networking, electronics repair, or related technical disciplines.

Required:

• Two (2) years experience in Electronics.

• Valid driver's license required.
• Preferred candidates will possess Motorola Two-Way Radio/System training or have graduated from an Electronics or Telecommunications training school.
• Federal Communications Commission General Radio Telephone Operator's License or NABER certification within six months of employment required.

Work Schedule:

• Monday-Friday 7:30AM-4:30PM (40 hours week)