Radio communications supervisor

State of Minnesota; Saint Paul (MN); On-site; USD 65,000 - 95,000; Full time

Job summary

The State of Minnesota is seeking a Radio Communications Supervisor to oversee the operations of the Minnesota State Patrol Communications Centers. This role requires strong leadership and communication skills, along with a commitment to public safety. The ideal candidate will have experience in radio communications and a passion for serving the community. Benefits include competitive salary, health insurance, and opportunities for professional growth.

Benefits

Paid vacation and sick leave

Low-cost medical, dental, vision, and prescription drug plans

Pension plan

Employer paid life insurance

Short-term and long-term disability insurance

Employee Assistance Program

Qualifications

• Minimum two years' experience as a Radio Communications Operator.
• Three years' experience in dispatching or supervising in public safety.

Responsibilities

• Supervise communications personnel and direct operations of the communications centers.
• Ensure uninterrupted service for all personnel and agencies using the State Patrol Radio System.

Skills

Communication

Electronics Knowledge

Knowledge of FCC Rules

Education

Post-Secondary Degree

Tools

APCO Certification

NENA Certification

NAED Certification

Job description

Job Details

Working Title: Radio Communications Supervisor / RCS
Job Class: Radio Communications Supervisor
Agency: Public Safety Dept

• Job ID: 86219
• Location: Roseville
• Telework Eligible: No
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers and DPS employees eligible to bid. Eligible bidders (permanent, classified employees in the same job classification) should apply through self-service and confirm their bid by emailing [e-mail] by 11:59 pm on 05/21/2025.
• Date Posted: 05/15/2025
• Closing Date: 05/28/2025
• Hiring Agency/Seniority Unit: Public Safety Dept / Public Safety-MMA
• Division/Unit: Central Office District 2000 / State Patrol Metro Communication
• Work Shift/Work Hours: Rotating Shift
• Days of Work: Rotating
• Travel Required: No
• Salary Range: $31.19 - $45.24 / hourly; $65,124 - $94,461 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

To supervise communications personnel and direct the operations of the Minnesota State Patrol Communications Centers so that all personnel and agencies that utilize the State Patrol Radio System may be assured of uninterrupted service.

This posting will fill multiple openings.

Qualifications

Minimum Qualifications

A minimum of two years' experience as a Radio Communications Operator with the Minnesota State Patrol and demonstrated supervisory or lead work experience - including organizing, prioritizing, training, and guiding others to achieve results.

OR

A total of three years' experience in an of the following:

• As a Radio Communications Operator for the Minnesota State Patrol.
• As a dispatcher for a public safety or military entity.
• As a supervisor in a public safety or military entity involving radio communications.

Applicants that meet the above minimum qualifications will be further evaluated on the following:

• Fundamental knowledge of electronics and communications.
• Knowledge of FCC Rules and Regulations.
• Familiarity with operations of the Minnesota Criminal Information Center (NCIC), MSP Radio Communications General Orders, and State Patrol Division General Orders as they relate to Communications.
• Strong oral and written communication skills, including the ability to communicate clearly and tactfully via radio, telephone, and in person.
• Ability to interact effectively with a wide range of individuals - including the public, news media, law enforcement personnel, and those who may be hostile or emotionally distressed.
• Ability to work cooperatively with individuals from diverse backgrounds.

Preferred Qualifications

1. Professional certification(s) from APCO (Association of Public Safety Communications Officials International), NENA (National Emergency Number Association), or NAED (National Academies of Emergency Dispatch).

2. Communications Training Officer.

3. FEMA Course Study.

4. Post-Secondary Degree.

Physical Requirements

• Ability to remain calm during stressful situations.
• Movement to use several computers keyboards and mice.
• Ability to remain aware of surroundings while receiving information from telephone, radio, or person.
• Must stay at workstation for long periods of time.
• VISION: Corrected to 20/40.
• HEARING REQUIREMENTS: Must not have more than 35 DB loss in either ear when averaging the loss at 500, 1000, 1500 and 2000 HZ.
• Very Light: Requires occasionally moving and transporting such articles as file folders and small tools. May need to maintain a stationary position for long periods of time while carrying out job duties.

Additional Requirements

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:

• Criminal History Check
• Reference Check
• Fingerprint Check (MNJIS)
• Hearing and Vision Assessments

Application Details

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [e-mail]. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Marcia Reding at [e-mail] or 651-201-7296.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Marcia Reding at [e-mail].

About Public Safety Dept

The Minnesota Department of Public Safety (DPS) is a diverse, complex agency dedicated to serving communities across the state. DPS has 10 public facing and four support divisions with about 2,200 dedicated employees operating programs statewide that all have one goal: Building a safer Minnesota.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.

For accommodations or questions about accessibility specifically relating to this job announcement, please email the Affirmative Action Division at [e-mail] or call 651-259-1875.