Billing Team Lead

Nelson Connects; Dallas (TX); Remote; USD 90,000 - 105,000; Full time

Job summary

Nelson Connects recherche un recruteur exécutif spécialisé dans les opérations de facturation SaaS pour rejoindre son équipe à Dallas. Le candidat idéal aura une solide expérience en facturation et une mentalité axée sur le client, tout en étant capable de collaborer efficacement avec diverses équipes. Ce poste offre un salaire compétitif et des avantages, dans un environnement de travail dynamique et collaboratif.

Qualifications

• 3-5+ ans d'expérience en opérations de facturation dans une entreprise SaaS.
• Compréhension des modèles de revenus récurrents et de la facturation par abonnement.
• Capacité à travailler dans un environnement dynamique.

Responsibilities

• Gérer le processus de facturation de bout en bout pour les abonnements SaaS.
• Collaborer avec les équipes de vente, finance et succès client.
• Surveiller et résoudre les écarts de facturation.

Skills

Communication

Analyse

Résolution de problèmes

Tools

Maxio

Chargebee

Job description

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This range is provided by Nelson Connects. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00/yr - $105,000.00/yr

Direct message the job poster from Nelson Connects

Executive Recruiter with an Expertise in Building Collaborative Relationships, Connecting Company's and Talent in Northern California!

You are a billing professional with expertise in SaaS subscription models, ensuring accurate invoicing, revenue recognition, and high-touch customer support.

This position offers: Competitive salary with benefits - $90k-$105k+

Schedule: Remote / Living in the Dallas area

What you will be doing:

• Own the end-to-end billing process for SaaS subscriptions, ensuring accuracy and timeliness.
• Manage recurring and usage-based billing models.
• Collaborate with Sales, Finance, and Customer Success to align contract terms with billing.
• Monitor and resolve billing discrepancies related to overages, renewals, and term changes.
• Serve as the primary billing liaison for high-value customers, providing white-glove support.
• Address customer inquiries regarding invoices, payments, and billing processes.
• Reconcile payments, refunds, credits, and chargebacks while maintaining financial records.
• Identify opportunities to optimize and automate billing workflows for efficiency and accuracy.
• Partner with IT and Finance teams to integrate billing platforms with CRM and ERP systems.

What you bring:

• 3-5+ years of experience in billing operations within a SaaS, fintech, or subscription-based company.
• Strong understanding of recurring revenue models and subscription billing.
• Customer-first mindset with excellent communication skills for high-touch client interactions.
• Strong analytical and troubleshooting abilities for resolving complex billing issues.
• Bonus: Experience working with finance and accounting teams on audit and compliance requirements.
• Ideally hands-on experience with Billing or revenue cycle platforms — such as Maxio (formerly SaaS Optics), Chargebee, or similar subscription billing software.
• Proven ability to hit the ground running in a fast-paced environment and take ownership of the billing function from day one.

To learn more about the workplace culture and the position, please apply!

For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their goals. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. Our talented team is dedicated to shaping the future of our industry, and we look forward to working with you.

We are Nelson Connects, and our purpose is your success.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Accounting/Auditing, Finance, and Administrative

Industries

• Software Development, IT System Custom Software Development, Financial Services

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