Department:
37303 Advocate Good Shepherd Hospital - Oncology: Radiation
Status:
Part time
Benefits Eligible:
No
Hours Per Week:
0
Schedule Details/Additional Information:
Monday thru Friday day shift
Pay Range:
$19.80 - $29.70
Hours:
This department is open Monday through Friday, they are looking for someone to work prn/as needed - to help with staffing and vacation coverage.
Education/Experience Required:
- 2 years secretarial experience, healthcare environment preferred.
- High school or equivalent
- Knowledge of medical terminology preferred
Knowledge, Skills & Abilities Required:
- Good communication skills
- Typing - minimum 30 wpm preferred
- Computer literate with multiple database, spreadsheet and software/windows applications (Excel, MSWord, PowerPoint,)
- Ability to create spreadsheets and manipulate data
Major Responsibilities:
- Customer service and patient interactions.
- Greets all patients and their families as they enter the department. Answers questions for patient/family members or seeks out appropriate personnel.
- Makes initial consult, follow up and simulation appointments with patients and families.
- Assists patients with filling out medical history forms. Obtains "mini-medical" history for RN and physician use.
- Demonstrates and utilizes AIDET with patient/family members
- Demonstrates positive interpersonal skills.
- Keeps the patients and families informed and reassured as they await their appointments.
- Coordinates and preauthorize imaging scans for patients.
- Initiates and completes prior authorization if needed for services rendered.
- Writes letters for physician or department for patient usage.
- Differentiate registration procedures according to type of visit and/or service
- Records management.
- Creates electronic charts for patients while maintaining confidentiality.
- Obtains medical records from other physician offices and facilities for Radiation Oncology use.
- Obtains outside images and/or records for treatment planning usage.
- Scans documents into patient electronic chart.
- Inputting, editing and sending out dictations for physicians.
- Adding, reviewing and completing QCL's.
- Corrects any patient account or chart discrepancies
- Obtains patient clinical information from care connection and/or Advocate based systems.
- Takes new patient intake information from referring physicians.
- Departmental Communications