Radiation Oncology Front Desk & Admin Coordinator

Trinity Health MI; Pontiac (MI); On-site; USD 25,000 - 36,000; Full time

Job summary

Trinity Health Oakland Hospital in Pontiac, MI seeks a Clinical Office Coordinator to support the Radiation Oncology department and deliver an exceptional patient experience. As the first point of contact, you will handle front desk activities, scheduling, registration, and responsive service to patients and families.

You'll collaborate with physicians and leadership, manage billing and medical records, and help ensure smooth daily operations while maintaining confidentiality and policy

Qualifications

• High school diploma or equivalent.
• Minimum of 3 years of administrative support or medical office experience.
• Experience with patient scheduling, medical billing, account reconciliation, or healthcare operations.
• Strong computer skills, including Microsoft Office applications.
• Excellent communication, customer service, organization, and multitasking abilities.

Responsibilities

• Welcome and assist patients, visitors, and staff with professionalism and compassion.
• Manage front desk operations, scheduling, registration, and telephone communications.
• Coordinate radiation therapy appointments and patient-related administrative processes.
• Support billing, charge capture, reconciliation, and medical records management.
• Maintain departmental databases, reports, calendars, meeting schedules, and correspondence.
• Assist physicians and leadership with administrative projects and daily operations.
• Order supplies, coordinate equipment maintenance, and support departmental budget tracking.
• Ensure confidentiality and compliance with all hospital policies and patient privacy requirements.

Skills

Microsoft Office

Communication

Customer service

Organization

Multitasking

Administrative experience

Education

High school diploma

Associate/Bachelor degree

Medical Office Administration certificate

Tools

Healthcare information systems

Medical billing software

Job description

Trinity Health Oakland Hospital in Pontiac, MI seeks a Clinical Office Coordinator to support the Radiation Oncology department and deliver an exceptional patient experience. As the first point of contact, you will handle front desk activities, scheduling, registration, and responsive service to patients and families.

You'll collaborate with physicians and leadership, manage billing and medical records, and help ensure smooth daily operations while maintaining confidentiality and policy