Clinical Office Coordinator

Trinity Health MI; Pontiac (MI); On-site; USD 25,000 - 36,000; Full time

Job summary

Trinity Health Oakland Hospital in Pontiac, MI seeks a Clinical Office Coordinator to support the Radiation Oncology department and deliver an exceptional patient experience. As the first point of contact, you will handle front desk activities, scheduling, registration, and responsive service to patients and families.

You'll collaborate with physicians and leadership, manage billing and medical records, and help ensure smooth daily operations while maintaining confidentiality and policy

Qualifications

• High school diploma or equivalent.
• Minimum of 3 years of administrative support or medical office experience.
• Experience with patient scheduling, medical billing, account reconciliation, or healthcare operations.
• Strong computer skills, including Microsoft Office applications.
• Excellent communication, customer service, organization, and multitasking abilities.

Responsibilities

• Welcome and assist patients, visitors, and staff with professionalism and compassion.
• Manage front desk operations, scheduling, registration, and telephone communications.
• Coordinate radiation therapy appointments and patient-related administrative processes.
• Support billing, charge capture, reconciliation, and medical records management.
• Maintain departmental databases, reports, calendars, meeting schedules, and correspondence.
• Assist physicians and leadership with administrative projects and daily operations.
• Order supplies, coordinate equipment maintenance, and support departmental budget tracking.
• Ensure confidentiality and compliance with all hospital policies and patient privacy requirements.

Skills

Microsoft Office

Communication

Customer service

Organization

Multitasking

Administrative experience

Education

High school diploma

Associate/Bachelor degree

Medical Office Administration certificate

Tools

Healthcare information systems

Medical billing software

Job description

Clinical Office Coordinator

Radiation Oncology | Trinity Health Oakland Hospital

Join our Radiation Oncology team as a Clinical Office Coordinator and play a key role in delivering an exceptional patient experience. As the first point of contact for patients, families, and visitors, you will provide administrative and operational support while helping ensure the smooth day-to-day functioning of the department.

What You’ll Do

• Welcome and assist patients, visitors, and staff with professionalism and compassion.
• Manage front desk operations, scheduling, registration, and telephone communications.
• Coordinate radiation therapy appointments and patient-related administrative processes.
• Support billing, charge capture, reconciliation, and medical records management.
• Maintain departmental databases, reports, calendars, meeting schedules, and correspondence.
• Assist physicians and leadership with administrative projects and daily operations.
• Order supplies, coordinate equipment maintenance, and support departmental budget tracking.
• Ensure confidentiality and compliance with all hospital policies and patient privacy requirements.

What We’re Looking For:

Required Qualifications

• High school diploma or equivalent.
• Minimum of 3 years of administrative support or medical office experience.
• Experience with patient scheduling, medical billing, account reconciliation, or healthcare operations.
• Strong computer skills, including Microsoft Office applications.
• Excellent communication, customer service, organization, and multitasking abilities.

Preferred Qualifications

• Associate’s or Bachelor’s degree.
• Medical Office Administration or Secretarial certification/training.
• Knowledge of medical terminology and healthcare information systems.

Why Join Us?

At Trinity Health Oakland Hospital, you’ll be part of a mission-driven organization dedicated to compassionate care, service excellence, and professional growth. We value teamwork, respect, integrity, and creating remarkable experiences for every patient we serve.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Description:

Responsible for the day-to-day administrative support functions of the Radiation Oncology Department including business operations, billing and accounting functions, medical records, patient scheduling, physician support and reception for the Radiation Oncology Department. Performs secretarial and administrative duties requiring broad and comprehensive experience, skills and knowledge of departmental and organizational policies. Composes and prepares correspondence, schedules meetings and appointments, gathers and inputs data for reports and to support departmental and Cancer Program quality and service initiatives. As the point of first contact in the department, this position is critical to a remarkable patient experience.

Employment Type:

Full time

Shift:

Day Shift

Description:

Responsible for the day-to-day administrative support functions of the Radiation Oncology Department including business operations, billing and accounting functions, medical records, patient scheduling, physician support and reception for the Radiation Oncology Department. Performs secretarial and administrative duties requiring broad and comprehensive experience, skills and knowledge of departmental and organizational policies. Composes and prepares correspondence, schedules meetings and appointments, gathers and inputs data for reports and to support departmental and Cancer Program quality and service initiatives. As the point of first contact in the department, this position is critical to a remarkable patient experience.