RADIATION ONCOLOGY ADMINISTRATIVE ASSISTANT

2600 White Plains Hospital Medical Center; United States; On-site; USD 38,000 - 57,000; Full time

Job summary

White Plains Hospital Medical Center in White Plains, NY seeks an Administrative Assistant for Radiation Oncology to support patient intake, scheduling, and records management. You will help maintain efficient department operations and act as a subject matter expert for patient-facing administrative workflows.

The role requires 3–5 years in healthcare administration, strong time management, and proficiency with Epic and Aria.

Qualifications

• High School Diploma or GED required.
• Graduate of an accredited college or university preferred.
• Familiarity with Epic and Aria preferred.
• Proficiency in Microsoft Office required.

Responsibilities

• Understand and adhere to hospital performance standards and policies.
• Provide comprehensive support to Practice Administrator for day-to-day operations.
• Schedule and check-in/out patients; obtain accurate information for consultations.
• Maintain a clean, safe environment in patient areas and waiting rooms.
• Train new administrative staff on EMR systems and patient throughput processes.
• Assist in coordinating travel and scheduling for department or external meetings.

Skills

Time management

Multitasking

Communication

Customer service

Education

High School Diploma or GED

College/university degree preferred

Tools

Epic

Aria

Microsoft Office

Job description

City/State

White Plains, New York

Department

Radiation Oncology_3

Work Shift

Day

Work Days

MON-FRI

Scheduled Hours

Day

Hours Per Pay Period

75

Pay Rate/Range

$27.6106 to $41.2605

Position Summary

The Administrative Assistant for Radiation Oncology will report to the Practice Administrator and will provide administrative support to the department. Acts as subject matter expert for all patient facing administrative workflows including, but not limited to, accurate and timely patient intake, registration, scheduling and rescheduling of appointments, obtaining outside medical records, navigation of Aria treatment planning and scheduling system.

Essential Functions and Responsibilities

• Understands and adheres to the WPH Performance Standards, Policies and Behaviors
• Provides comprehensive support to the Practice Administrator to ensure day to day operations run effectively.
• Performs office assistant/associate functions for the department including patient scheduling, patient check in and check out, obtaining timely and accurate information for consultation appointments
• Responsible for environment of care assuring all patient care and waiting areas are clutter free, neat, and safe
• Principal trainer of new administrative support team members, including billing team, to ensure proficiency in EMR systems and understanding of patient throughput from initial scheduling through checkout
• Works closely with Practice Administrator and Cancer Center leadership for championing new patient experience and performance improvement initiatives
• Assists in developing and reviewing annual administrative support competencies to ensure continuous high performance of administrative support team
• Provides administrative support to Medical Director and Radiation Oncologists of the department which may include travel arrangements and assistance with scheduling department or external meetings.
• Maintains and orders department office supplies as needed
• Performs other duties as assigned.

Education and Experience Preferences

High School Diploma or GED required. Graduate of an accredited college or university preferred. Minimum 3-5 years' experience in healthcare administration required, hospital outpatient preferred. Familiarity with Epic and Aria preferred Proficiency in Microsoft Office required. Strong time management skills.

Core Competencies

Strong Verbal and written communication skills. Able to multitask and manage time well, plays close attention to detail Strong planning and organizational skills Works well in fast paced environment under stressful situations Ability to deal professionally and efficiently with all levels of management and external constituencies. Position requires the utmost confidentiality due to accessibility of sensitive documents.

Physical /Mental Demands/Requirements & Work Environment

May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS database can also be found at the hospital switchboard, saved on a disc. Ability to use computer for extensive periods of time Occasional lift and or move of 15 to 20 pounds. Requires frequent movement of the department and to other departments throughout the hospital. Ability to follow through on assignments without supervision Ability to take initiative and be creative with workflow Extended working hours may be necessary

Primary Population Served

All populations

Equal Employment Opportunity Statement

White Plains Hospital Medical Center is an equal employment opportunity employer. White Plains Hospital Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status or partnership status, or any other characteristic protected by law.

About the Hospital

White Plains Hospital is a proud member of the Montefiore Health System, serving as its tertiary hub of advanced care in the Hudson Valley. The Hospital is a 292-bed not-for-profit health care organization with the primary mission of providing exceptional acute and preventive medical care to all people who live in, work in or visit Westchester County and its surrounding areas. White Plains Hospital has outpatient medical facilities across Westchester, including multispecialty practices in Armonk, Hawthorne, Larchmont, New Rochelle, Rye Brook, Scarsdale, Somers, Yonkers and Yorktown Heights; and Scarsdale Medical Group locations in Harrison and Scarsdale. The Hospital is fully accredited by the Joint Commission, and in 2025 received another 5-star rating from the Centers for Medicare & Medicaid Services (CMS) — the highest distinction offered by the federal agency – for the fourth consecutive year. In addition, the Hospital received its third Magnet® designation from the American Nurses Credentialing Center (ANCC), a distinction held by only two percent of hospitals in the country. White Plains Hospital has consistently received the Outstanding Patient Experience Award from Healthgrades, and in 2025 was awarded an "A" Safety Grade from the Leapfrog Group for the 14th consecutive time.