Racquet Club Concierge

The-Boca-Raton; Boca Raton (FL); On-site; USD 21,000 - 34,000; Full time

Job summary

The Boca Raton Racquet Club Concierge role seeks a friendly professional to provide an exceptional tennis experience for guests and members. You will manage reservations, support tennis activities, and assist with program information.

Ideal candidates bring customer service experience, teamwork, and tennis knowledge; resort or country club background is a plus. The role involves guest interaction, billing responsibilities, and retail sales within a luxury resort setting.

Qualifications

• Customer service experience in a hospitality setting.
• Team player with strong interpersonal skills.
• Resort or country club background is a plus.
• Good tennis knowledge is advantageous.

Responsibilities

• Oversee court, lesson and clinic reservations.
• Knowledge of all tennis programs.
• Assist members and guests with game matching.
• Lesson and court fee billing.
• Retail sales.

Skills

Customer service

Team player

Resort or country club experience

Tennis knowledge

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Racquet Club Concierge

Summary

The ideal candidatewill provide a quality tennis experience for guest and members of The Boca Raton.

Essential Functions

Job duties include, although are not limited to:

• Oversee court, lesson and clinic reservations


• Knowledge of all tennis programs


• Assist members and guests with game matching


• Lesson and court fee billing


• Retail sales.

Internal Relationships

Reports to Director of Racquet Sports

External Relationships

Has regular contact withClub members and Resort guests, meeting planners, vendors.

Qualifications and Education/Experience Requirements

• Team player with strong interpersonal skills. Experience in a customer service environment.


• Resort and/ or country club experience; good tennis knowledge a plus.

Physical Requirements

Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.
In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.