Racing Programs Supervisor & Printing Lead

Northfield Park Racino; Ohio; Hybride; USD 42 000 - 54 000; Plein temps

Résumé du poste

Northfield Park Racino is seeking a Program/Mutuel Supervisor to oversee the production of on-site racing programs and lead training for the program department. The role includes supervising mutuel sellers, managing daily duties, and ensuring accurate paperwork and reporting.

The position requires knowledge of horse racing, strong communication, and the ability to manage multiple tasks in a dynamic environment; Ohio racing license eligibility is needed, with a schedule spanning day and evening

Qualifications

• Proof of eligibility to work in the United States.
• Knowledge of horse racing/simulcast industry.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Must be able to obtain an Ohio State Racing Commission License.
• High School Diploma or GED is required.

Responsabilités

• Produce all on-site racing programs including program layout and printing.
• Train program department employees.
• Oversee program and mutuel sellers and their accountability while on duty.
• Handle opening and/or closing duties for program and mutuel department.
• Complete daily paperwork and reporting for programs and mutuels.
• Maintain and service heavy duty copy and tote machines.

Connaissances

Leadership

Training

Communication

Multi-tasking

Formation

High School Diploma or GED

Outils

MS Word

Excel

PowerPoint

Outlook

Description du poste

Description

The Program/ Mutuel Supervisor is responsible for producing and printing all the daily programs used by Track guests and assisting mutuel department during open hours.

Schedule In this role, you will work a combination of both first and second shift. Shift times can vary in between the hours of 10am - midnight.

Principal Duties & Responsibilities

• Responsible for all training of program department employees.
• Responsible to produce all on-site racing programs including program layout and printing.
• Responsible for program and mutuel sellers and their accountability while on duty.
• Responsible for opening and/or closing duties for program and mutuel department.
• Responsible for daily paperwork and reporting for programs and mutuels.
• Responsible for heavy duty copy and tote machines and their malfunctions and servicing.

Supervision

All Program Department and mutuel personnel including sellers and printers.

Requirements

• Performs other job-related duties as requested.
• Proof of eligibility to work in the United States.
• Knowledge of horse racing/simulcast industry.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, guests and horsemen.
• Ability to maintain a calm, composed presence in an often-challenging environment where multi-tasking occurs.
• Must be able to obtain an Ohio State Racing Commission License.

Education

• High School Diploma or GED Required

Work Experience

• 1+ Years of Prior Relevant Experience Customer service Required

Working Conditions and Physical Requirements

• Flexible working schedule, which includes nights and weekends
• Occasionally required to stand, walk, and sit throughout the shift
• Must be able to lift 40 pounds
• Requires frequent wrist and hand use.

Knowledge, Skills and Abilities

• General knowledge of mathematical skills including addition, subtraction, multiplication and division
• Ability to effectively communicate in English, in both written and verbal forms
• Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality
• Ability to lead and mentor a team
• Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Maintain a professional, neat and well-groomed appearance adhering to company standards