R37175 Patient Access / Patient Registration Intake Specialist - REMOTE - MUST RESIDE IN CENTRAL TIME ZONE

Option Care Health, Inc.; Austin (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

401K with Company Match

HSA Company Match

Tuition Reimbursement

Job summary

Option Care Health, Inc. seeks a Patient Access / Patient Registration Specialist to coordinate referrals, intake documentation, and cross-functional communication, ensuring a smooth transition into infusion care.

You will work with referral sources, sales, pharmacy, nursing, and internal teams to enable timely therapy access and deliver a high-quality patient experience. The role requires a high school diploma and at least two years in related work, with strong multitasking and attention to

Qualifications

• High school diploma or equivalent required.
• Minimum of two years in related experience.

Responsibilities

• Coordinate discharge and secure nursing and delivery with patient, referral source, sales, pharmacy, and nursing teams.
• Create, communicate and obtain all required documentation for new referrals.
• Assist patients with upfront payment options and direct to financial assistance when needed.
• Support clean claims on hold and denial management by following up on missing paperwork.
• Assist Supervisor and Manager with special assignments as needed.

Skills

Multi-tasking

Attention to detail

Customer service

Communication

Education

High school diploma

Related experience (2+ years)

Job description

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is reimagining the infusion care experience for patients, customers and team members.

Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary

The Patient Access / Patient Registration Specialist supports patients referred to Option Care Health to receive Infusion Services by coordinating referrals, intake documentation, and cross‑functional communication to ensure a seamless transition into care. This role partners closely with referral sources, sales, pharmacy, nursing, and internal teams to support timely access to therapy while delivering a consistent, high‑quality experience for patients and referral partners.

Job Description

Job Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow‑up on paperwork where missing).
• Assist Supervisor and Manager with special assignments as needed.

Basic Education And/or Experience Requirements

High school diploma or equivalent is required.

Minimum of two years of experience in related experience required.

Basic Qualifications

• Ability to multi‑task and support numerous referrals/priorities at one time.
• Ability to work in a fast past environment.
• Must be detail‑oriented and have a high degree of quality focus.

High Degree Of Customer Service Skills Required

• Ability to trouble shoot, problem solves and collaborate with cross‑functional team members across sales and operation functions.

Preferred Qualification & Interests

• Previous healthcare/medical billing experience preferred.
• May perform other duties as assigned

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Benefits

• Medical, Dental, & Vision Insurance
• Paid Time off
• Bonding Time Off
• 401K Retirement Savings Plan with Company Match
• HSA Company Match
• Flexible Spending Accounts
• Tuition Reimbursement
• myFlexPay
• Family Support
• Mental Health Services
• Company Paid Life Insurance
• Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.