R.O. - Room Attendant

Capital Vacations; Minnesota; On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Housekeeper, where your attention to detail and organizational skills will shine. In this role, you will be responsible for maintaining the cleanliness and orderliness of facilities, ensuring that all rooms and common areas are tidy and presentable. This innovative firm offers a variety of travel perks and benefits, including paid time off and medical contributions. If you thrive in a fast-paced environment and are passionate about delivering exceptional guest experiences, we invite you to be part of our dedicated team that celebrates diversity and supports an inclusive workplace.

Benefits

Paid Time Off

Medical/Dental with employer contribution

Voluntary Life Insurance

Company-paid life insurance

Travel Perks to Resort Locations

Company Perks Program

Qualifications

• Reliable and detail-oriented with a strong work ethic.
• Previous hotel-related experience is preferred.

Responsibilities

• Maintain cleanliness and orderliness of facilities and guest areas.
• Perform various cleaning tasks including dusting, vacuuming, and mopping.
• Respond to and resolve guest requests and complaints.

Skills

Attention to Detail

Organizational Skills

Customer Service

Cleaning Skills

Education

High School Diploma/GED

Job description

To learn more about working for Capital Vacations, please view our video below:

Opportunity for career advancement in a fast-paced, growth-oriented organization!

Below are just some of the benefits you'll receive:

• Paid Time Off and Paid Holidays
• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long-term disability
• Travel Perks to Resort Locations
• Company Perks Program

What are you motivated by?:

We are seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of our facilities. You will perform a variety of cleaning tasks and ensure all rooms and common areas are tidy and presentable. The ideal candidate will have excellent organizational skills and a strong work ethic.

What you're great at:

1. Enter and prepare room for cleaning.
2. Perform tasks including, but not limited to, dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following the standard operations procedures provided.
3. Replenishing guestroom and bath supplies.
4. Perform rotation cleaning duties (e.g., steam-clean carpets, spring cleaning, super cleaning, etc.) as required.
5. Anticipate guests’ needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times.
6. Be familiar with resort services/features and local attractions/activities to assist guests' inquiries.
7. Respond to and resolve guest calls, guest requests, and guest complaints.
8. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
9. Update the status of rooms cleaned on the assignment sheet.
10. Return and restock the cart at the end of the shift.
11. Work to achieve and exceed guest satisfaction scores.
12. Assist team members, being ready and available to lend a helping hand.
13. All other duties as assigned.

Responsibilities listed may not include all tasks or apply to all resort locations; an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Here’s what you can expect: At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team:

Here’s what you have already achieved:

1. High School Diploma/GED
2. Previous hotel-related experience
3. Strong attention to detail and a high standard of cleanliness
4. Ability to work in a fast-paced environment with accuracy