R.O. - Room Attendant - Village at Izatys

Capital Vacations; Minnesota; On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Housekeeper to join its dynamic team. This role offers an exciting opportunity to ensure the cleanliness and organization of guest rooms and common areas, contributing to an exceptional guest experience. As a Housekeeper, you will perform a variety of cleaning tasks while adhering to high standards of cleanliness and organization. If you are reliable, detail-oriented, and have a passion for providing excellent service, this position is perfect for you. Join a company that values diversity and supports an inclusive workplace while enjoying numerous travel perks and benefits.

Benefits

Paid Time Off

Medical/Dental with employer contribution

Voluntary Life Insurance

Travel Perks to Resort Locations

Company Perks Program

Qualifications

• Strong attention to detail and high standard of cleanliness.
• Ability to work in a fast-paced environment with accuracy.

Responsibilities

• Maintain cleanliness and orderliness of facilities and guest rooms.
• Perform various cleaning tasks including dusting, vacuuming, and mopping.
• Anticipate guests’ needs and maintain positive guest relations.

Skills

Attention to Detail

Organizational Skills

Customer Service

Education

High School Diploma/GED

Job description

To learn more about working for Capital Vacations, please view our video below:

R.O. - Room Attendant - Village at Izatys

Opportunity for career advancement in a fast-paced, growth-oriented organization!

Below are just some of the benefits you'll receive:

• Paid Time Off and Paid Holidays
• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long term disability
• Travel Perks to Resort Locations
• Company Perks Program

What are you motivated by?:

We are seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of our facilities. You will perform a variety of cleaning tasks and ensure all rooms and common areas are tidy and presentable. The ideal candidate will have excellent organizational skills and a strong work ethic.

What you're great at:

1. Enter and prepare room for cleaning.
2. Perform tasks including, but not limited to, dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following the standard operations procedures provided.
3. Replenishing guestroom and bath supplies.
4. Perform rotation cleaning duties (e.g., steam-clean carpets, spring cleaning, super cleaning, etc.) as required.
5. Anticipate guests’ needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times.
6. Familiarize yourself with resort services/features and local attractions/activities to assist guests' inquiries.
7. Respond to and resolve guest calls, requests, and complaints.
8. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
9. Update the status of rooms cleaned on the assignment sheet.
10. Return and restock the cart at the end of the shift.
11. Work to achieve and exceed guest satisfaction scores.
12. Assist team members, being ready and available to lend a helping hand.
13. All other duties as assigned.

Responsibilities listed may not include all tasks or apply to all resort locations; an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Here’s what you can expect: At Capital Vacations, we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team:

Here’s what you have already achieved:

1. High School Diploma/GED
2. Previous hotel-related experience
3. Strong attention to detail and a high standard of cleanliness
4. Ability to work in a fast-paced environment with accuracy