R.O. - Room Attendant

Capital Vacations; Minnesota; On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off and Paid Holidays

Medical/Dental with employer contribution

Travel Perks to Resort Locations

Company Perks Program

Travel Perks to Resort Locations

Company Perks Program

Job summary

Capital Vacations is looking for a detail-oriented Housekeeper in Nisswa, Minnesota. The role involves maintaining cleanliness and orderliness in facilities, performing cleaning tasks, and ensuring guest satisfaction.

The ideal candidate will have a High School Diploma and hotel-related experience, with a strong attention to detail and ability to thrive in a fast-paced environment. Join our team for opportunities in a growth-oriented organization!

Qualifications

• High School Diploma or GED is required.
• Previous hotel-related experience preferred.
• Strong attention to detail and cleanliness.

Responsibilities

• Prepare rooms for cleaning and perform cleaning tasks.
• Replenish bath supplies and maintain cleanliness.
• Respond to guest requests and resolve complaints.
• Assist team members and follow standard operating procedures.

Skills

Attention to detail

Strong work ethic

Work ethic

Education

High School Diploma/GED

Job description

Nisswa, Minnesota · Causeway on Gull · Housekeeping

Job Description

Opportunity for career advancement in a fast-paced, growth-oriented organization!

Benefits

Below are just some of the benefits you'll receive:

• Paid Time Off and Paid Holidays
• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long term disability
• Travel Perks to Resort Locations
• Company Perks Program

Job Overview

We are seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of our facilities. You will perform a variety of cleaning tasks and ensure all rooms and common areas are tidy and presentable. The ideal candidate will have excellent organizational skills, a strong work ethic.

Responsibilities

• Enter and prepare room for cleaning.
• Perform tasks including, but not limited to, dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following the standard operations procedures provided.
• Replenishing guestroom and bath supplies.
• Perform rotation cleaning duties (e.g., steam-clean carpets, spring cleaning, super cleaning, etc.) as required.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times.
• Is familiar with resort services/features and local attractions/activities to assist guests' inquires.
• Respond to and resolve guest calls, guest requests, and guest complaints.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Update the status of rooms cleaned on the assignment sheet.
• Return and restock the cart at the end of the shift.
• Work to achieve and exceed guest satisfaction scores.
• Assist team members, being ready and available to lend a helping hand.
• All other duties as assigned.

Qualifications

• High School Diploma/GED
• Previous hotel-related experience
• Strong attention to detail and a high standard of cleanlinessAbility to work in a fast-paced environment with accuracy

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!