Room Attendant

Capital Vacations, LLC; Northern (KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental coverage

Life Insurance

Disability insurance

Travel perks

Perks program

Job summary

Capital Vacations in Breezy Point, Minnesota is seeking a reliable Housekeeper to maintain cleanliness and orderliness of our facilities. You will perform a variety of cleaning tasks and ensure rooms and common areas are tidy and presentable, with strong attention to detail and a solid work ethic.

The role requires ensuring guest satisfaction and coordinating with team members in a fast-paced resort environment.

Qualifications

• High School Diploma or GED required.
• Previous hotel-related experience preferred.
• Strong attention to detail and a high standard of cleanliness.
• Ability to work in a fast-paced environment with accuracy.

Responsibilities

• Enter and prepare room for cleaning.
• Perform cleaning tasks: dusting, vacuuming, mopping, bathrooms, bed making, restocking supplies.
• Maintain cleanliness and organization of assigned areas.
• Respond to guest requests and maintain positive guest relations.
• Update room status on assignment sheets and return carts at shift end.

Skills

Attention to detail

Organizational skills

Strong work ethic

Guest service

Team player

Education

High School Diploma/GED

Job description

Breezy Point, Minnesota · The Lodges at Breezy Point · Housekeeping

Job Description

Opportunity for career advancement in a fast-paced, growth-oriented organization!

Below are just some of the benefits you'll receive:

• Paid Time Off and Paid Holidays
• Medical/Dental with employer contribuition
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long term disability
• Travel Perks to Resort Locations
• Company Perks Program

What are you motivated by?

We are seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of our facilities. You will perform a variety of cleaning tasks and ensure all rooms and common areas are tidy and presentable. The ideal candidate will have excellent organizational skills, a strong work ethic.

What you're great at:

• Enter and prepare room for cleaning.
• Perform tasks including, but not limited to, dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following the standard operations procedures provided.
• Replenishing guestroom and bath supplies.
• Perform rotation cleaning duties (e.g., steam-clean carpets, spring cleaning, super cleaning, etc.) as required.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times.
• Is familiar with resort services/features and local attractions/activities to assist guests' inquires.
• Respond to and resolve guest calls, guest requests, and guest complaints.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Update the status of rooms cleaned on the assignment sheet.
• Return and restock the cart at the end of the shift.
• Work to achieve and exceed guest satisfaction scores.
• Assist team members, being ready and available to lend a helping hand.
• All other duties as assigned.

Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Here’s what you can expect:

At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose.

Here’s what you have already achieved:

• High School Diploma/GED
• Previous hotel-related experience
• Strong attention to detail and a high standard of cleanliness
• Ability to work in a fast-paced environment with accuracy